ETQA Manager: Quality, Compliance & Learner Governance

Manpower; Gauteng; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

Manpower in Johannesburg is seeking an Education and Training Quality Assurance (ETQA) Manager to lead learner registrations, enrolments, external moderation, results processing, certification and overall quality assurance. The role requires strong leadership, regulatory knowledge, and the ability to manage high volumes and tight deadlines.

You will oversee registration, moderation, audits, and compliance with Skills Development Act, NQF, SAQA, QCTO and SETA requirements, while driving process

Qualifications

• Matric / Grade 12.
• NQF Level 6 qualification in Occupationally Directed Education, Training and Development, HRD, QA or related field, plus an NQF Level 7 qualification.
• Current Assessor and Moderator registration with a relevant quality partner.
• Additional training in quality management, internal auditing or QCTO-related processes.
• 5–7 years’ practical ETQA/SETA/QCTO experience.
• Experience handling high-volume learner registrations across multiple SETAs.

Responsibilities

• Oversee end-to-end learner registration and enrolment across SETAs and QCTO programmes.
• Lead external moderation, results processing and certification.
• Maintain audit-ready learner records and documentation.
• Coordinate compliance with Skills Development Act, NQF, SAQA, QCTO and SETA requirements.
• Prepare weekly/monthly reports and drive continuous process improvements.

Skills

Leadership

Operations management

Quality assurance

Regulatory compliance

Learner administration

Education

NQF Level 6 qualification in Education/Training

NQF Level 7 qualification

Tools

SETA portals

QCTO systems

Document control software

Job description

Manpower in Johannesburg is seeking an Education and Training Quality Assurance (ETQA) Manager to lead learner registrations, enrolments, external moderation, results processing, certification and overall quality assurance. The role requires strong leadership, regulatory knowledge, and the ability to manage high volumes and tight deadlines.

You will oversee registration, moderation, audits, and compliance with Skills Development Act, NQF, SAQA, QCTO and SETA requirements, while driving process