Entry-Level E-commerce Sales Associate — Soweto

Placements24; Soweto; On-site; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Competitive entry-level salary

Professional development and training

Friendly team environment

Growth opportunities in e-commerce

Soweto community focus

Job summary

Placements24 in Soweto invites an energetic E-commerce Sales Associate to help customers, process online orders, and support online sales growth. You will be the first contact for many shoppers, delivering friendly service and accurate order handling.

This entry-level role is ideal for someone who loves sales, communicates clearly in English, and is eager to learn about products and e-commerce. You will work closely with a welcoming team to meet personal and store targets.

Qualifications

• High school diploma or equivalent required; relevant certifications are a plus.
• Proven experience in a customer service or sales role is advantageous, preferably in an e-commerce setting.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong command of the English language, both written and verbal.

Responsibilities

• Assist customers with inquiries regarding products, orders, and shipping via email, phone, and website chat.
• Process online orders accurately and efficiently, ensuring all details are correct.
• Handle customer returns and exchanges in a professional and timely manner.
• Provide product information and recommendations to customers to facilitate sales.
• Monitor online sales channels and identify potential issues or opportunities.
• Maintain a high level of product knowledge to effectively assist customers.
• Collaborate with the marketing team on promotional activities and customer outreach.
• Gather customer feedback and report any recurring issues or suggestions for improvement.
• Assist with updating product information and descriptions on the e-commerce website.
• Contribute to achieving individual and team sales targets.

Skills

Customer service

Sales experience

Communication skills

English proficiency

Education

High school diploma or equivalent

Job description

Placements24 in Soweto invites an energetic E-commerce Sales Associate to help customers, process online orders, and support online sales growth. You will be the first contact for many shoppers, delivering friendly service and accurate order handling.

This entry-level role is ideal for someone who loves sales, communicates clearly in English, and is eager to learn about products and e-commerce. You will work closely with a welcoming team to meet personal and store targets.