Our client, a leading South African banking group, is seeking an experienced Enterprise Change & Agile Transformation Lead to lead enterprise transformation, organisational change and Agile/business agility initiatives across a complex environment.
Key Responsibilities
- Develop and maintain the enterprise transformation strategy, roadmap, priorities and interventions aligned to business and Compliance IT objectives.
- Assess current-state maturity, organisational readiness, systemic constraints and change impacts.
- Lead change, adoption and sustainment, including stakeholder engagement, communication, learning, coaching, resistance management and benefits realisation.
- Coach executives, leaders, product, delivery and technology teams on Agile, Lean-Agile and business agility.
- Improve value flow, prioritisation, planning, dependency management, delivery predictability, feedback and continuous improvement.
- Provide executive coaching and strategic advisory, challenging systemic issues and strengthening leadership accountability and decision-making.
- Improve operating models, governance, roles, decision rights, prioritisation and collaboration without unnecessary bureaucracy.
- Facilitate complex stakeholder discussions, workshops, prioritisation, conflict resolution and cross-functional decisions.
- Build internal capability through coaching, mentoring, role-based learning, communities of practice, playbooks and reusable standards.
- Establish and maintain transformation scorecards and metrics covering maturity, adoption, flow, delivery effectiveness, leadership alignment, risks, dependencies, impediments, stakeholder confidence and business benefits.
- Use qualitative and quantitative evidence to adapt transformation interventions and support continuous improvement.
- Support responsible digital and AI-enabled transformation, including changes to workflows, roles, skills, governance, controls and human oversight.
- Ensure effective knowledge transfer and capability uplift, reducing dependency on external support.
Minimum Requirements
- 8+ years’ experience in enterprise transformation, organisational change, Agile transformation, business agility or a related field.
- Proven experience leading large-scale transformation initiatives in complex enterprise environments.
- Strong experience working with and coaching senior executives and leadership teams.
- Strong knowledge of Agile, Lean-Agile, organisational change and business agility.
- Experience in operating model, governance and ways-of-working transformation.
- Strong stakeholder management, facilitation, influencing and conflict-resolution skills.
- Experience with transformation metrics, maturity assessments, scorecards and benefits tracking.
- Proven ability to identify systemic issues and implement practical, measurable improvements.
- Experience developing internal transformation and Agile capability.
- Strong communication, strategic thinking and decision-making skills.
- Banking, financial services or other regulated enterprise experience is highly advantageous.
- Exposure to digital transformation and responsible AI adoption is advantageous.
Key Deliverables/Success Measures
The successful candidate will be measured against:
- Approved current-state assessment, target outcomes and transformation roadmap.
- Measurable improvements in Agile maturity, flow, predictability, cycle/lead time and time-to-value.
- Effective change adoption, readiness, stakeholder alignment and sustainment.
- Improved leadership alignment, empowerment and decision-making.
- Implemented improvements to roles, governance, decision rights and collaboration.
- Increased internal capability through coaching, mentoring and knowledge transfer.
- A maintained transformation scorecard showing progress, risks, dependencies, impediments, adoption and benefits.
- Monthly reporting covering activities, outcomes, decisions, risks, dependencies, capability transfer and benefits.
- Evidence that interventions are adapted where required based on results and feedback.
- Deliverables must be complete, accurate, fit for purpose, submitted within agreed timelines and accepted by the authorised client representative.