End Controller – Frontline Department Brights Hardware Stonewood, Western Cape

Topjobseeker.Com; Kraaifontein; Presencial; ZAR 180 000 - 240 000; Tempo integral

Resumo da oferta

Brights Hardware in Stonewood, Western Cape, is seeking an End Controller for the Frontline Department. The role focuses on ensuring service standards, resolving customer issues, and verifying invoices to ensure purchased items match receipts. It requires attention to detail and strong customer service skills.

The position is permanent, based in-store, with responsibilities including stock control, cashier oversight, and prompt issue resolution. Closing date: 02 November 2026.

Qualificações

• Matric required or equivalent; intercept courses are a plus.
• Grade C in security.
• Minimum 2 years in a similar role.
• Good interpersonal and customer service skills.

Responsabilidades

• Verify that the items scanned match the customer receipt.
• Ensure items purchased leave the premises with correct goods.
• Maintain accurate records of inter-branch sales.
• Greet customers as they enter and exit the store.
• Monitor checkout stations for cashier performance and need for assistance.
• Prevent duplicate items and participate in stock takes.
• Keep the work area clean and organized.

Conhecimentos

Matric

Security knowledge

Customer service

Interpersonal skills

Independent worker

Formação académica

Matric or Intercept courses

Descrição da oferta de emprego

End Controller – Frontline Department
Brights Hardware
Stonewood, Western Cape
Permanent
Closing Date 02 November 2026

Job Details

Division
Franchise
Business Unit
Stonewood
Minimum experience
Associate
Company primary industry
Retail
Job functional area
General Business

Job Description

The purpose of this job is to ensure that service standards are met and that customer issues are resolved; this can be achieved through accurate checking of invoices. This will result in securing that an actual item purchased corresponds with the customers receipt, in order to avoid losses.

KEY RESPONSIBILITIES

• Ensure that the actual item/s purchased corresponds with the customers receipt ensuring that the correct goods leave the premises
• Ensure that the item purchased is correctly scanned
• Keep record of inter branch sales
• Greet customers in a friendly manner as they enter and exit the store
• Monitor checkout stations (and self-service in stores with this feature) for cashier performance and needs by superior
• Avoid duplications of items
• Participate in perpetual stocktakes
• Ensure housekeeping of work area according to company standards
• Perform any work-related tasks as delegated by Superior

REQUIREMENTS

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Grade C in security
• 2 years previous experience in a similar role
• Brights Induction (Service excellence)
• Internal Procedural knowledge
• Ability to take on responsibility, be diligent & handle pressure
• Ability to work independently as well as in team
• Perform duties in an effective and efficient manner
• Product and department knowledge
• Interpersonal skills
• Good customer skills

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

Important:

Our sole purpose is to share new jobs in South Africa with our readers that seek employment. The job shown on this page, belongs to the Company as seen on the listing.

End Controller – Frontline Department
Brights Hardware
Stonewood, Western Cape
Permanent
Closing Date 02 November 2026