End Controller - Frontline department

Brights; Wes-Kaap; Presencial; ZAR 120 000 - 180 000; Tempo integral

Resumo da oferta

Brights in South Africa is seeking a detail-oriented cashier to ensure service standards and accurate invoicing. You will verify receipts against items, scan accuracy, and maintain tidy work areas while supporting stocktakes and inter-branch records.

Applicants should have Matric, security training, and service-excellence induction, with a focus on customer service and teamwork under pressure.

Qualificações

• Matric or equivalent with 120 credits.
• Grade C in security requirement.
• Brights induction focusing on service excellence.
• Internal procedural knowledge is required.

Responsabilidades

• Ensure items purchased match the customer's receipt and that correct goods leave the premises.
• Ensure the purchased items are correctly scanned.
• Keep records of inter-branch sales.
• Greet customers in a friendly manner as they enter and exit.
• Monitor checkout stations for cashier performance and needs.
• Avoid duplications of items.
• Participate in perpetual stocktakes.
• Keep work area tidy per company standards.
• Perform any tasks delegated by a superior.

Conhecimentos

Interpersonal skills

Good customer skills

Ability to work under pressure

Teamwork

Formação académica

Matric or equivalent (120 credits)

Grade C in security

Brights Induction (Service excellence)

Internal Procedural knowledge

Descrição da oferta de emprego

The purpose of this job is to ensure that service standards are met and that customer issues are resolved; this can be achieved through accurate checking of invoices. This will result in securing that an actual item purchased corresponds with the customers receipt, in order to avoid losses.

KEY RESPONSIBILITIES:

• Ensure that the actual item/s purchased corresponds with the customers receipt ensuring that the correct goods leave the premises
• Ensure that the item purchased is correctly scanned
• Keep record of inter branch sales
• Greet customers in a friendly manner as they enter and exit the store
• Monitor checkout stations (and self-service in stores with this feature) for cashier performance and needs by superior
• Avoid duplications of items
• Participate in perpetual stocktakes
• Ensure housekeeping of work area according to company standards
• Perform any work-related tasks as delegated by Superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Grade C in security
• 2 years previous experience in a similar role
• Brights Induction (Service excellence)
• Internal Procedural knowledge
• Ability to take on responsibility, be diligent & handle pressure
• Ability to work independently as well as in team
• Perform duties in an effective and efficient manner
• Product and department knowledge
• Interpersonal skills
• Good customer skills

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.