Emergency Care Specialist

Netcare Pharmacies; South Africa; On-site; ZAR 250,000 - 450,000; Full time

Job summary

Netcare Pharmacies is seeking a dedicated professional to support operational efficiencies, client liaison, and service delivery within the Organisation. The role emphasizes completing essential documentation, maintaining hospital records, and accurate patient reporting in line with HPCSA regulations.

Responsibilities span from administrative duties and quality improvement to vehicle/equipment checks, health and safety compliance, and consistency of care.

Responsibilities

• Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager for filing (action)
• Ensure hospital records are completed in accordance with internal requirements whenever a patient is delivered to them via casualty/emergency unit
• Complete E-Patient Report Forms accurately for every patient treated; complete paperwork required for overtime and leave
• Perform any other reasonable duties as requested by Operations Manager
• Quality assurance to maintain work standards and data reporting integrity
• Respond to emergencies and administer Advanced Life Support as per HPCSA protocols
• Log all calls with Netcare 911 Call Centre and obtain a Case Number for every call attended
• Maintain cleanliness of the station daily
• Ensure stock control and replacement after a call if possible
• Attend CME training to maintain CPD compliance
• Submit to community projects if required
• Adhere to company policies and procedures and endure disciplinary action if not

Job description

Netcare Pharmacies is seeking a dedicated professional to support operational efficiencies, client liaison, and service delivery within the Organisation. The role emphasizes completing essential documentation, maintaining hospital records, and accurate patient reporting in line with HPCSA regulations.

Responsibilities span from administrative duties and quality improvement to vehicle/equipment checks, health and safety compliance, and consistency of care.