Email Security Implementation Specialist
Mimecast North America
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Job summary
Mimecast is seeking a skilled Professional Services Consultant to deliver and implement Mimecast's PS offerings for customers in South Africa. You will build relationships with support, product, engineering, customer experience, and sales teams to drive successful outcomes.
The role emphasizes hands-on deployment, migrations, and collaboration with cross-functional teams to meet client needs and opportunities for upsell. Strong communication and technical aptitude are essential.
Qualifications
- Experience in IT administration and support for email systems.
- Understanding of Exchange migrations and email gateway technologies.
- Ability to communicate technical solutions to diverse stakeholders.
Responsibilities
- Assist customers in implementing Mimecast Services and ensure deployment.
- Support email archive migrations from different email archive solutions.
- Escalate and track issues and feature requests with Support and Product teams.
- Identify opportunities to upsell additional products and services.
- Collaborate with cross-functional teams to meet customer needs.
Skills
Tools
Job description
Mimecast is seeking a skilled Professional Services Consultant to deliver and implement Mimecast's PS offerings for customers in South Africa. You will build relationships with support, product, engineering, customer experience, and sales teams to drive successful outcomes.
The role emphasizes hands-on deployment, migrations, and collaboration with cross-functional teams to meet client needs and opportunities for upsell. Strong communication and technical aptitude are essential.
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