Graduate IT Support Engineer – Internship (Managed Services)

Company : Mimecast; Johannesburg; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Mimecast is seeking a Managed Services Engineer Graduate to provide exceptional post-sales support and consultation to customers worldwide. This internship role involves ensuring optimal use of Mimecast products and collaborating with internal teams to resolve technical challenges from our Johannesburg office.

You will deliver high-quality managed services, consult on Mimecast products, and work on a shift-based schedule to support global customers while developing hands-on engineering and

Qualifications

• Degree/Diploma in IT, Computer Science, Engineering, or related field.

Responsibilities

• Deliver high-quality managed services and customer support
• Consult on Mimecast products to enhance customer satisfaction
• Collaborate with internal teams to address technical issues
• Work in a shift-based schedule to support global customers

Education

Degree/Diploma in IT, Computer Science, Engineering, or a related field

Job description

Mimecast is seeking a Managed Services Engineer Graduate to provide exceptional post-sales support and consultation to customers worldwide. This internship role involves ensuring optimal use of Mimecast products and collaborating with internal teams to resolve technical challenges from our Johannesburg office.

You will deliver high-quality managed services, consult on Mimecast products, and work on a shift-based schedule to support global customers while developing hands-on engineering and