Electrical Counter Sales Specialist

Acdc Dynamics South Africa; Gauteng; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Acdc Dynamics South Africa is seeking a Counter Salesperson to be the first contact in-store, greeting customers, taking orders, and delivering excellent service.

You will rely on electrical product knowledge to inform and increase sales, handle quotations and queries, and ensure stock and brochures are up to date. This role requires an electrical background and a customer-focused mindset to ensure every visitor leaves satisfied.

Qualifications

• Must come from an Electrical Background
• Excellent customer service and communication skills
• Ability to process quotations and queries

Responsibilities

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Must treat all the customers with respect and courtesy
• Counter Sales which will include Quotations & Queries
• Must come from an Electrical Background
• Maintaining own Back Order Report
• Ensuring that Specials and Brochures are up to date that are on the Trade Counter
• Additional responsibilities deemed necessary by Management
• See to all telephonic sales quotations and queries
• Load / Capture all sales orders and quotations on the computer system
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist when and where needed

Job description

Acdc Dynamics South Africa is seeking a Counter Salesperson to be the first contact in-store, greeting customers, taking orders, and delivering excellent service.

You will rely on electrical product knowledge to inform and increase sales, handle quotations and queries, and ensure stock and brochures are up to date. This role requires an electrical background and a customer-focused mindset to ensure every visitor leaves satisfied.