Education Sales Consultant

Watershed Consulting; Pretoria; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Watershed Consulting in Parktown, Gauteng, is seeking three Retail Sales Agents on a permanent basis. You will connect with prospective learners via calls and digital channels, assess needs, and guide learners to suitable qualifications, while building and maintaining a vibrant sales pipeline.

The role requires front-line customer service experience, strong communication, and proficiency with digital platforms and Office tools. Start date is ASAP, with two interviews in the selection process.

Qualifications

• Bachelor of Commerce (BCom) or Bachelor of Business Administration (BBA).
• Proven frontline customer service experience.
• Confidence using digital platforms, Microsoft Office and business software.
• Clear, engaging communication, professional telephone etiquette and presentation skills.
• The initiative to find opportunities, solve problems creatively and follow through.
• Good organisation, effective time management and a sense of urgency.

Responsibilities

• Connect with prospective learners through inbound and outbound calls and across digital platforms.
• Understand their needs, explain options and guide toward a suitable qualification.
• Generate leads, pursue new business and build a sales pipeline.
• Keep accurate CRM records, manage follow-ups and contribute to sales reporting.
• Assist with account enquiries, payment follow-ups, invoices and credit notes.
• Help develop and implement marketing strategies that grow awareness, engagement and enquiries.
• Review online course content for quality and consistency.
• Work closely with the team to keep service standards high and sales activity moving.

Skills

Customer service

Digital platforms

Microsoft Office

Presentation skills

Communication

Time management

Problem solving

Proactivity

Organization

Urgency

Education

BCom/BBA

Tools

CRM software

Job description

Watershed Consulting in Parktown, Gauteng, is seeking three Retail Sales Agents on a permanent basis. You will connect with prospective learners via calls and digital channels, assess needs, and guide learners to suitable qualifications, while building and maintaining a vibrant sales pipeline.

The role requires front-line customer service experience, strong communication, and proficiency with digital platforms and Office tools. Start date is ASAP, with two interviews in the selection process.