Digital Retail Sales Consultant

Isilumko Staffing; Sandton; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Leading International Business School is seeking a Digital Retail Sales Consultant to drive enrollment in short programmes. You will convert inbound digital leads, conduct virtual consultations, and present programmes to prospective students, while managing a strong sales pipeline with CRM discipline.

The role requires 3–5 years in sales within IT training, EdTech, or professional education, a bachelor’s degree or equivalent, and a proven ability to meet revenue targets in a fast-paced digital

Qualifications

• Bachelor's degree or relevant tertiary qualification is preferred.
• 3–5 years' experience in a sales role within IT training, EdTech, or professional education.
• Proven track record of meeting or exceeding sales targets in a high-performance environment.
• Experience selling short courses, certifications, or digital learning solutions to individuals or corporate clients.
• Proficiency in CRM systems with strong pipeline management, data capture, and reporting.

Responsibilities

• Drive sales of short programmes through digital channels including inbound leads, CRM platforms, virtual consultations, and online presentations.
• Convert qualified leads to enrolled students using a structured, consultative sales methodology tailored to each prospective student's needs.
• Conduct thorough needs analyses to accurately match prospective students with the most relevant short course offerings.
• Consistently achieve and exceed monthly and quarterly revenue and enrolment targets.
• Manage and maintain a healthy sales pipeline through accurate and up-to-date CRM usage, including pipeline forecasting and activity tracking.
• Deliver compelling virtual product presentations and programme walkthroughs via platforms such as Zoom and Microsoft Teams.
• Follow up on leads promptly and persistently to maximize lead-to-enrolment conversion rates.
• Maintain a comprehensive, current knowledge of all short course offerings, pricing structures, and value propositions.
• Collaborate closely with marketing and digital teams to provide feedback on lead quality and support campaign performance optimization.
• Maintain accurate records of all sales activities, pipeline status, and performance metrics in line with reporting requirements.

Skills

Consultative selling

Closing skills

Digital fluency

Pipeline management

Clear communication

Analytical thinking

Team collaboration

Education

Bachelor's degree or relevant tertiary qualification

Tools

CRM software

Job description

LOCATION

Sandton

EMPLOYMENT TYPE

Perm

Digital Retail Sales Consultant - Short Programmes

Job Summary

Leading International Business School is looking for a driven and experienced Digital Retail Sales Consultant to join a division.

[Responsibilities include the following :]

Converting high-quality digital leads to enrolled students across a range of short programmes. You will bring a consultative sales approach, a strong understanding of EdTech or IT training solutions, and a proven ability to perform in a target-driven environment. If you thrive in a fast-paced digital sales environment and are passionate about connecting people with learning opportunities, this role is for you.

Key Responsibilities

• Drive sales of short programmes through digital channels including inbound leads, CRM platforms, virtual consultations, and online presentations
• Convert qualified leads to enrolled students using a structured, consultative sales methodology tailored to each prospective student's needs
• Conduct thorough needs analyses to accurately match prospective students with the most relevant short course offerings
• Consistently achieve and exceed monthly and quarterly revenue and enrolment targets
• Manage and maintain a healthy sales pipeline through accurate and up-to-date CRM usage, including pipeline forecasting and activity tracking
• Deliver compelling virtual product presentations and programme walkthroughs via platforms such as Zoom and Microsoft Teams
• Follow up on leads promptly and persistently to maximize lead-to-enrolment conversion rates
• Maintain a comprehensive, current knowledge of all short course offerings, pricing structures, and value propositions
• Collaborate closely with marketing and digital teams to provide feedback on lead quality and support campaign performance optimization
• Maintain accurate records of all sales activities, pipeline status, and performance metrics in line with reporting requirements

Requirements

• Bachelor's degree or relevant tertiary qualification is preferred
• Minimum 3 to 5 years' experience in a sales role within IT training, EdTech, or professional education
• Proven and demonstrable track record of meeting or exceeding sales targets in a high-performance sales environment
• Demonstrated experience selling short courses, certifications, or digital learning solutions to individual or corporate clients
• Proficiency in CRM systems with strong discipline around pipeline management, data capture, and reporting
• Strong digital sales capability including conducting consultations and closing sales via video conferencing platforms
• Experience working in a structured, high-volume sales environment such as a BPO, KPO, or inside sales team is advantageous
• Exposure to selling programmes in fields such as Data Science, Al, Cybersecurity, Project Management, or Business Analytics is a strong advantage
• Experience engaging in international or cross-border student markets will be beneficial

Key Competencies

• Consultative selling ability
• Strong closing skills
• Digital fluency
• Pipeline management discipline
• Clear, persuasive communication
• Resilience and target drive
• Customer-centric approach
• Analytical and data-driven thinking
• Self-motivated and accountable
• Collaborative team contributor