Ecommerce Specialist

Communicate Finance; Wes-Kaap; Presencial; ZAR 420.000 - 660.000; Jornada completa

Descripción de la vacante

Communicate Finance is seeking an e-commerce specialist to lead and optimise online operations across digital sales channels, including catalog management, merchandising, and content quality.

You will develop strategies to grow online revenue, analyse customer behaviour and site performance, drive CRO and UX initiatives, coordinate with Digital Marketing, CRM and Paid Media, and oversee marketplaces on Shopify, Magento, WooCommerce and Salesforce Commerce Cloud.

Formación

• Degree or Diploma in E-Commerce, Marketing, Digital Marketing, Business, or a related discipline advantageous.
• Relevant hands-on experience within an e-commerce environment will be highly regarded.

Responsabilidades

• Lead and optimise e-commerce operations across digital sales channels.
• Manage online product catalogs, merchandising activities and product content.
• Develop strategies that increase online revenue and improve customer retention.
• Analyse customer behaviour, website performance and sales trends.
• Identify opportunities to improve conversion rates and user experience.
• Execute promotional campaigns, pricing strategies and product launches.
• Collaborate with Digital Marketing, SEO, CRM, Content and Paid Media teams.
• Oversee online marketplace performance where applicable.
• Use reporting and analytics tools to guide business decisions.
• Partner with internal stakeholders, developers, agencies and external vendors.
• Conduct market and competitor research to identify growth opportunities.
• Support website enhancement, UX and CRO initiatives.

Conocimientos

E-commerce

Data-driven decisions

Cross-functional collaboration

Educación

Degree or Diploma in E-Commerce / Marketing / Digital Marketing / Business

Herramientas

Shopify

Magento

WooCommerce

Salesforce Commerce Cloud

Descripción del empleo

We'd like to connect with e-commerce specialists who have experience in:

• Leading and improving e-commerce operations across digital sales channels
• Managing online product catalogues, merchandising activities, and product content
• Developing strategies that increase online revenue and improve customer retention
• Analysing customer behaviour, website performance, and sales trends
• Identifying opportunities to improve conversion rates and user experience
• Executing promotional campaigns, pricing strategies, and product launches
• Collaborating with Digital Marketing, SEO, CRM, Content, and Paid Media teams
• Managing and optimising platforms such as Shopify, Magento, WooCommerce, Salesforce Commerce Cloud, and similar solutions
• Overseeing online marketplace performance where applicable
• Using reporting and analytics tools to guide business decisions
• Partnering with internal stakeholders, developers, agencies, and external vendors
• Conducting market and competitor research to identify growth opportunities
• Supporting website enhancement, UX, and Conversion Rate Optimisation initiatives

Qualification:

• Degree or Diploma in E-Commerce, Marketing, Digital Marketing, Business, or a related discipline advantageous
• Relevant hands-on experience within an e-commerce environment will be highly regarded