East London Hybrid E-commerce Assistant

Placements24; East London; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Hybrid work model

Employee discounts

Training opportunities

Collaborative environment

Job summary

Placements24 is seeking an Assistant E-commerce Manager to support online operations for our East London store. The role blends remote work with in-person collaboration, focusing on product content, inventory, and customer service within an established retail brand.

You will work under the E-commerce Manager to optimize the website, assist campaigns, and analyze sales data to drive growth. A 2+ year track in e-commerce and strong organizational skills are essential.

Qualifications

• Requires 2+ years in e-commerce or online retail.
• Familiar with Shopify or WooCommerce.
• Basic SEO/SEM and social media knowledge.
• Strong organizational and communication skills.
• Proactive and customer-focused.
• Hybrid work availability in East London.

Responsibilities

• Assist in managing and optimizing the e-commerce website.
• Upload and maintain product information (descriptions, images, pricing).
• Support digital marketing campaigns across channels.
• Monitor online inventory and coordinate with fulfillment.
• Respond to customer inquiries via email and live chat.
• Analyze website performance and sales data.
• Develop new features and improvements for the platform.
• Ensure content is accurate and brand-aligned.
• Help manage customer reviews and feedback.
• Support the E-commerce Manager with daily tasks.

Skills

E-commerce

Digital Marketing

Shopify

WooCommerce

SEO/SEM

Content Management

Customer Service

Organizational Skills

Communication

Excel

Education

High school diploma

Diploma or degree in related field

Tools

Shopify

WooCommerce

CMS

Job description

Placements24 is seeking an Assistant E-commerce Manager to support online operations for our East London store. The role blends remote work with in-person collaboration, focusing on product content, inventory, and customer service within an established retail brand.

You will work under the E-commerce Manager to optimize the website, assist campaigns, and analyze sales data to drive growth. A 2+ year track in e-commerce and strong organizational skills are essential.