E-Commerce Manager(E-Commerce / Digital | Specialist)

Dante Personnel Recruitment (Pty) Ltd; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Waltons is seeking an E‑Commerce Manager to elevate online performance and customer experience across its digital channels. You will drive disciplined trading, catalog management, and data‑led optimisation to grow sales and margin.

You will work with Procurement, Marketing, IT, Supply Chain and Finance to ensure the digital platform supports profitable growth. The role requires strong experience in e‑commerce, PIM and analytics, with a focus on conversion and customer journeys.

Qualifications

• Experience in e-commerce trading and digital merchandising.
• Experience managing online catalogues and product data.
• Ability to analyze customer behaviour, product performance and conversion journeys using GA4 or similar.
• Experience in online pricing, promotions and merchandising in margin‑sensitive environments.
• Cross‑functional collaboration with Procurement, Marketing, IT, Supply Chain and Finance.

Responsibilities

• Improve conversion, sales, margin and promotional effectiveness.
• Manage online catalogues, product data and PIM workflows.
• Translate data insights into practical recommendations for online channels.
• Enhance online product pages, search results, and customer journeys.

Skills

E-commerce trading

Digital merchandising

Online retail operations

Product information management

Digital analytics

GA4 analytics

Education

Tertiary qualification in E‑Commerce / Digital Marketing / Business

Google Analytics certification (advantage)

Tools

Akeneo PIM

Job description

About the role

Our Retail Client based in the East Rand is looking for an E-Commerce Manager. E-Commerce / Digital | Specialist. The E-Commerce Manager is responsible for improving the commercial performance and customer experience of companies online sales channels through disciplined digital trading, catalogue management, and data-led optimisation.

Minimum requirements

The role manages the quality, availability, presentation, and performance of online products, using trading insights to improve conversion, sales, margin, and promotional effectiveness. Working closely with Procurement, Marketing, IT, Supply Chain, and Finance, the role ensures that the company's digital platform supports profitable growth across retail and commercial customer segments.

Education

A relevant tertiary qualification in E-Commerce, Digital Marketing, Business, Commerce, Retail Management, Information Systems, or a related field is typically expected for this role. Professional certifications in Google Analytics, e-commerce, product information management, digital merchandising, or similar disciplines may be advantageous but are not essential.

Experience

The role typically requires solid experience in e-commerce trading, digital merchandising, online retail operations, product information management, or commercial digital analytics. Experience managing online catalogues, product data, web analytics, conversion performance, and digital trading activity is important. Exposure to retail, wholesale, B2B, or multi-channel sales environments is particularly relevant given Waltons' retail, commercial, and digital operating model.

Relevant Operational Exposure

• Managing product information, attributes, imagery, and content in a PIM environment, ideally Akeneo.
• Analysing customer behaviour, product performance, and conversion journeys using GA4 or comparable tools.
• Managing online pricing, promotions, product visibility, and merchandising in a margin-sensitive environment.
• Improving online product pages, search results, and digital customer journeys using data-led insight.
• Producing commercial trading reports and translating findings into practical recommendations.
• Working across Procurement, Marketing, IT, Supply Chain, Finance, and customer-facing teams.