E-commerce Manager

Placements24; Randburg; On-site; ZAR 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Significant bonus potential

Executive benefits package

Leadership development

Job summary

Placements24 is seeking a strategic E-commerce Manager to lead our online operations in Randburg. The role drives the overall e-commerce strategy, growth, and customer experience, overseeing website development, marketing, operations, and customer service.

The ideal candidate brings 5+ years in e-commerce management, strong leadership, and a track record of online sales growth. You will manage budgets and P&L, report insights, and guide the team toward high performance in Gauteng.

Qualifications

• 5+ years of experience in e-commerce management.
• Strong understanding of e-commerce platforms, digital marketing strategies, and online retail best practices.
• Experience with data analysis, reporting, and using insights to inform strategic decisions.

Responsibilities

• Develop and execute a comprehensive e-commerce strategy to achieve sales targets and market share growth.
• Manage the day-to-day operations of the online store, including website maintenance, product merchandising, and inventory management.
• Oversee all digital marketing activities, including SEO, SEM, social media marketing, email marketing, and affiliate programs.
• Analyze sales data, customer behavior, and market trends to identify opportunities for optimization and innovation.
• Lead and mentor the e-commerce team, fostering a high-performance culture.
• Ensure a seamless and positive customer experience across all online touchpoints, from browsing to post-purchase support.

Skills

E-commerce strategy

Team leadership

P&L management

Digital marketing

Data analysis

Education

Bachelor's degree in Business/Marketing

Job description

About the Role

Our client is seeking a strategic and experienced E-commerce Manager to lead their online business operations in Randburg . This senior role is responsible for developing and implementing the overall e-commerce strategy, driving sales growth, optimizing the online customer experience, and managing the e-commerce team. You will oversee all aspects of the online store, from website development and marketing to operations and customer service. This is a high-impact position for a seasoned e-commerce professional looking to shape the future of a significant online retail presence in Gauteng.

Key Responsibilities

• Develop and execute a comprehensive e-commerce strategy to achieve sales targets and market share growth.
• Manage the day-to-day operations of the online store, including website maintenance, product merchandising, and inventory management.
• Oversee all digital marketing activities, including SEO, SEM, social media marketing, email marketing, and affiliate programs.
• Analyze sales data, customer behavior, and market trends to identify opportunities for optimization and innovation.
• Lead and mentor the e-commerce team, fostering a high-performance culture.
• Ensure a seamless and positive customer experience across all online touchpoints, from browsing to post-purchase support.

Requirements

• Significant experience (5+ years) in e-commerce management , with a proven track record of driving online sales growth.
• Strong understanding of e-commerce platforms, digital marketing strategies, and online retail best practices.
• Experience with data analysis, reporting, and using insights to inform strategic decisions.
• Excellent leadership, communication, and project management skills.
• Ability to manage budgets and P&L for the e-commerce division.
• Bachelor's degree in Business, Marketing, or a related field.

Benefits

• Highly competitive salary and significant bonus potential.
• Opportunity to lead and shape the e-commerce strategy for a prominent company in Randburg .
• Comprehensive executive benefits package, including health, retirement, and life insurance.
• Access to ongoing professional development and leadership training.
• A dynamic and challenging work environment with opportunities for significant impact.