E-commerce Content and Social Media Coordinator

Placements24; Mossel Bay; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Health insurance

Retirement savings options

Remote work option

Job summary

Placements24 is seeking a creative E‑commerce Content and Social Media Coordinator for their Mossel Bay, Western Cape base. You will craft compelling product descriptions, blog posts, and website copy that align with the brand voice and SEO best practices.

You will also design and schedule social content with engaging captions and visuals. In this role you’ll manage the content calendar across e‑commerce and social channels, monitor trends, engage with followers, and assist in campaigns for

Qualifications

• Bachelor’s degree in Marketing, Communications, English, Journalism, or related field.
• 1–3 years in content creation, social media management, or digital marketing, preferably e‑commerce.

Responsibilities

• Create engaging product descriptions, website copy, and blog posts.
• Develop content for social platforms (Instagram, Facebook, Pinterest) with graphics and captions.
• Manage content calendar for e‑commerce and social channels.
• Monitor channels, engage followers, respond to comments and messages.

Skills

Content creation

Social media management

SEO basics

Storytelling

Visual sense

Education

Bachelor's degree in Marketing or Communications

Tools

Canva

Adobe Creative Suite

Buffer

Hootsuite

Job description

About the Role

Our client, a growing online lifestyle brand based in Mossel Bay, Western Cape, is seeking a creative and detail-oriented E-commerce Content and Social Media Coordinator. This role is perfect for an individual passionate about crafting compelling online narratives and engaging with digital communities. You will be responsible for generating captivating content for our client's e-commerce platforms and social media channels, aiming to enhance brand visibility, drive customer engagement, and ultimately boost online sales. The ideal candidate will have a knack for storytelling, a keen eye for visual aesthetics, and a solid understanding of how social media and content marketing drive e-commerce success. Join our client's vibrant team and play a key role in shaping their digital voice and expanding their reach. This is a fantastic opportunity to contribute to a blossoming brand in a beautiful coastal location.

Key Responsibilities

• Create engaging and persuasive product descriptions, website copy, and blog posts that align with our client's brand voice and SEO best practices.


• Develop and schedule engaging content for social media platforms (Instagram, Facebook, Pinterest, etc.), including graphics, short videos, and captivating captions.


• Manage the content calendar for both the e-commerce website and social media channels, ensuring a consistent flow of fresh material.


• Monitor social media channels for trends, engage with followers, respond to comments and messages, and foster a positive online community.


• Collaborate with the marketing team to conceptualize and execute content marketing campaigns that support product launches and promotional activities.


• Assist in the optimization of product pages on the e-commerce site for search engines and user experience.


• Analyze content performance metrics across the website and social media, reporting on key engagement and conversion indicators.


• Source or create visually appealing imagery and videos for use across digital platforms.


• Stay up-to-date with the latest content marketing trends, social media best practices, and e-commerce strategies relevant to the industry.


• Assist in managing influencer collaborations and user-generated content initiatives for the brand in Mossel Bay, Western Cape.

Requirements

• Bachelor's degree in Marketing, Communications, English, Journalism, or a related field.


• 1-3 years of experience in content creation, social media management, or digital marketing, preferably within an e-commerce context.


• Excellent writing, editing, and proofreading skills with a strong ability to adapt tone and style.


• Proficiency in creating visual content using tools like Canva or Adobe Creative Suite (basic skills are acceptable).


• Solid understanding of major social media platforms and their respective best practices for content distribution.


• Familiarity with e-commerce principles and SEO basics for content optimization.


• Experience with social media scheduling tools (e.g., Buffer, Hootsuite) and basic analytics reporting.


• Creative thinking and a passion for developing engaging digital content.


• Strong organizational skills and the ability to manage multiple projects simultaneously.


• A collaborative spirit and willingness to learn and grow within a dynamic team environment in Mossel Bay, Western Cape.

Benefits

Our client offers a competitive salary based on experience and qualifications. Comprehensive benefits include health insurance, retirement savings options, and opportunities for professional development. This position offers a 'Yes ' remote work arrangement, providing excellent flexibility and work-life balance. You will be part of a supportive and creative team environment that encourages innovation and personal growth. Additional perks include generous paid time off and exposure to the fast-paced world of e-commerce and digital marketing. Join our client and contribute to building a beloved brand, leveraging your skills in content creation and social media strategy. This is an excellent opportunity for career advancement in the vibrant e-commerce sector, especially for those drawn to the lifestyle offered by Mossel Bay, Western Cape.