Dynamic US Healthcare Support Specialist

CXP are now part of the Huntswood Group; Umhlanga Rocks; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Huntswood Group is hiring a Customer Services Advisor to support US campaigns from our Umhlanga Rocks office. You’ll handle inbound calls and emails, provide healthcare information, and maintain customer satisfaction with professional communication.

We value accuracy, resilience, and teamwork. With 1 year of customer service experience and CRM familiarity, you’ll meet personal and team targets and grow through on‑the‑job training.

Qualifications

• 1 year of customer service experience.
• Excellent communication and active listening skills.
• Basic knowledge of CRM systems – or willingness to learn.

Responsibilities

• Handling inbound calls and emails from customers with professionalism and empathy.
• Providing clear, helpful information with regards to health care.
• Keeping customers informed about different types of health care systems.
• Meeting personal and team performance targets.
• Growing your skills – with potential for further training on more complex queries.

Skills

Customer service

Communication

Active listening

CRM software

Team player

Resilience

Tools

CRM software

Job description

Huntswood Group is hiring a Customer Services Advisor to support US campaigns from our Umhlanga Rocks office. You’ll handle inbound calls and emails, provide healthcare information, and maintain customer satisfaction with professional communication.

We value accuracy, resilience, and teamwork. With 1 year of customer service experience and CRM familiarity, you’ll meet personal and team targets and grow through on‑the‑job training.