Dynamic External Sales & Service Advisor - Banking

FirstRand Limited; Cape Town; On-site; ZAR 580,000 - 625,000; Full time

Job summary

FirstRand Limited in Cape Town seeks an External Sales and Service Advisor to deliver an exceptional customer experience by understanding and responding to needs, while applying sales processes to achieve targets and build client relationships.

The ideal candidate has FSCA FAIS NQF Level 5 qualification, completes the First Level Regulatory Examination, and will drive cross-selling of financial solutions while adhering to governance standards and product knowledge.

Qualifications

• Completed FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.

Responsibilities

• Achieve sales targets in line with performance scorecards and cost of sales targets.
• Build and maintain client relationships and deliver tailored financial solutions.
• Cross-sell FirstRand approved products and services to clients.
• Maintain knowledge of product fulfillment processes and timelines to drive sales and service quality.

Skills

Sales processes

Client relationship management

Compliance awareness

Financial products knowledge

Education

FSCA FAIS NQF Level 5 qualification

Job description

FirstRand Limited in Cape Town seeks an External Sales and Service Advisor to deliver an exceptional customer experience by understanding and responding to needs, while applying sales processes to achieve targets and build client relationships.

The ideal candidate has FSCA FAIS NQF Level 5 qualification, completes the First Level Regulatory Examination, and will drive cross-selling of financial solutions while adhering to governance standards and product knowledge.