Customer-First External Sales & Service Advisor

Fnbnamibia; Cape Town; On-site; ZAR 508,000 - 688,000; Full time

Job summary

FNB External Sales and Service Advisor in Cape Town seeks a high-energy professional to drive sales and service excellence. You will manage client relationships, apply sales processes, and achieve targets while ensuring compliance with governance standards.

The role emphasizes cross-selling packaged financial solutions, adopting digital tools, and delivering top-tier customer service within a collaborative team environment.

Qualifications

• FSCA FAIS Level 5 qualification or higher.
• First Level Regulatory Examination required.

Responsibilities

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
• Identify opportunities to increase sales revenue and grow the client base while containing costs.
• Maximise cross-selling opportunities.
• Deliver customer service through adherence to quality service standards.

Skills

Sales processes

Sales targets

Client relationships

Cross-selling

Education

FSCA FAIS Level 5 qualification

First Level Regulatory Examination

Job description

FNB External Sales and Service Advisor in Cape Town seeks a high-energy professional to drive sales and service excellence. You will manage client relationships, apply sales processes, and achieve targets while ensuring compliance with governance standards.

The role emphasizes cross-selling packaged financial solutions, adopting digital tools, and delivering top-tier customer service within a collaborative team environment.