Ambitious Branch External Sales & Service Advisor

FirstRand Limited; Noord-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

FirstRand Limited in South Africa is recruiting a Branch External Sales and Service Advisor to deliver an exceptional customer experience. You will provide compliant financial advice to walk-in and existing clients, build long-term relationships, and help customers choose suitable banking solutions.

In a high-volume, fast-paced environment you will maintain accurate client records, meet sales targets, and uphold FAIS, FICA and TCF standards while acting as a brand ambassador for FirstRand.

Qualifications

• Knowledge of FAIS, TCF and client-centric advice principles.
• Proven ability to meet sales and compliance targets.
• Experience in customer-facing financial services is preferred.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice to walk-in and existing clients.
• Maintain accurate client records and documentation.
• Achieve individual and branch sales and service targets.

Skills

FAIS understanding

TCF awareness

Sales targets

Education

Grade 12/NQF4

NQF Level 5 Banking Certificate

Job description

FirstRand Limited in South Africa is recruiting a Branch External Sales and Service Advisor to deliver an exceptional customer experience. You will provide compliant financial advice to walk-in and existing clients, build long-term relationships, and help customers choose suitable banking solutions.

In a high-volume, fast-paced environment you will maintain accurate client records, meet sales targets, and uphold FAIS, FICA and TCF standards while acting as a brand ambassador for FirstRand.