DV360 Platform Associate

Sphere Digital Recruitment Group; Wes-Kaap; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Sphere Digital Recruitment Group in Cape Town is assisting an international digital and performance agency to find a Programmatic Associate. The role focuses on DV360 / Google Marketing Platform usage, platform queries, troubleshooting and best-practice support for advertisers and agencies.You'll explain platform features to clients, support across open market, private deals, display and video, and help improve client maturity and platform adoption while staying current with Google updates.

Qualifications

• Experience in Programmatic, AdTech, DV360, GMP, paid media or platform support.
• Strong problem-solving and troubleshooting abilities.
• Able to explain technical platform information clearly to clients.
• Comfortable communicating with advertisers, agencies or internal stakeholders.
• Interest in moving into a consultative platform support role.

Responsibilities

• Support advertisers and agencies with DV360 / GMP platform queries.
• Troubleshoot platform issues and provide guidance on best practice.
• Explain DV360 features, Google updates and platform functionality to clients.
• Support clients across areas such as open market, private deals, display and video.
• Help clients improve how they use AdTech platforms.
• Assist with platform audits, usage reviews, training materials and client updates.
• Work closely with internal consultants and specialists to resolve client issues.
• Identify opportunities to improve client maturity and platform adoption.
• Keep up to date with Google product updates, certifications and AdTech developments.

Skills

DV360

GMP

AdTech

Programmatic

Platform Support

Open Market

Job description

We are assisting a leading international digital and performance agency with the search for a Programmatic Associate to join their specialist team in Cape Town.

This is not a standard hands‑on campaign delivery role. The focus is on supporting advertisers and agencies with DV360 / Google Marketing Platform usage, platform queries, troubleshooting, feature guidance, training and best-practice support.

The role would suit someone with strong Programmatic / DV360 exposure who enjoys problem-solving, client support and explaining technical platform features in a clear and practical way.

Key Responsibilities

• Support advertisers and agencies with DV360 / GMP platform queries.


• Troubleshoot platform issues and provide guidance on best practice.


• Explain DV360 features, Google updates and platform functionality to clients.


• Support clients across areas such as open market, private deals, display and video.


• Help clients improve how they use AdTech platforms.


• Assist with platform audits, usage reviews, training materials and client updates.


• Work closely with internal consultants and specialists to resolve client issues.


• Identify opportunities to improve client maturity and platform adoption.


• Keep up to date with Google product updates, certifications and AdTech developments.

Requirements

• Experience in Programmatic, AdTech, DV360, GMP, paid media or platform support.


• Strong understanding of DV360 or similar DSP platforms.


• Exposure to display, video, open market and private deal environments.


• Comfortable speaking with clients, agencies or internal stakeholders.


• Strong troubleshooting and problem-solving ability.


• Able to explain technical platform information clearly.


• Good attention to detail and ability to manage multiple queries or tasks.


• Interest in moving into a more consultative platform support role.


• Google Marketing Platform, CM360, Google Ads or related certifications would be beneficial.

Ideal Profile

The ideal candidate may come from a Programmatic Trader, Campaign Manager, Paid Media Specialist, AdTech Specialist, Platform Support, Client Success or Programmatic Consultant background.

They do not need to be purely from campaign delivery, but they should have enough DV360 / Programmatic understanding to support clients with platform questions and guide them on how to use the platform more effectively.