Durban Central: General Manager posted by Network Finance

JVR Software; Durban; Sur place; ZAR 900 000 - 1 500 000; Plein temps

Résumé du poste

JVR Software in Durban, KwaZulu-Natal, seeks an experienced General Manager to oversee daily operations, drive profitability and implement company standards. You will lead diverse teams across finance, HR, IT and operations, balancing stakeholder needs with regulatory compliance.

The role emphasizes CRM platforms, process optimization and strong people management to achieve service excellence and scalable growth.

Qualifications

• 10+ years of experience in a General Management or senior operational leadership role.
• Broad exposure to finance, operations, HR, IT and team management.
• Experience with CRM platforms and operating systems.
• Strong commercial awareness and financial management capabilities.
• Proven ability to lead, motivate and manage diverse teams.
• Analytical, solutions-driven and capable of tough decisions.
• People-oriented with the confidence to be assertive when needed.
• Strong planning, organizational and administrative skills.
• Hands-on leadership style with accountability and results.
• Ability to balance operational performance, customer experience and compliance.

Responsabilités

• Oversee daily operations, productivity and profitability.
• Implement company policies, procedures and operational standards.
• Ensure compliance with relevant industry regulations and company requirements.
• Lead, motivate and develop teams across multiple functions.
• Drive customer satisfaction and service excellence.
• Oversee operational processes, CRM platforms and business systems.
• Identify opportunities to improve efficiency and overall business performance.
• Foster a positive working environment that attracts and retains talent.
• Maintain high standards of administration, organisation and service delivery.

Connaissances

Senior leadership

Cross-functional leadership

Financial management

CRM platforms

Operations management

People management

Decision making

Analytical thinking

Planning & organization

Compliance awareness

Outils

CRM platforms

Operational systems

IT systems

Description du poste

Key Responsibilities

• Oversee daily operations, productivity and profitability


• Implement company policies, procedures and operational standards


• Ensure compliance with relevant industry regulations and company requirements


• Lead, motivate and develop teams across multiple functions


• Drive customer satisfaction and service excellence


• Oversee operational processes, CRM platforms and business systems


• Identify opportunities to improve efficiency and overall business performance


• Foster a positive working environment that attracts and retains talent


• Maintain high standards of administration, organisation and service delivery

If you’re looking for responsibility, exposure and growth in a business that moves fast and expects results, this role will stretch you; and reward you.

Job Experience and Skills

• Qualification open, relevant experience and capability are key


• 10+ years’ experience in a similar General Management or senior operational leadership role


• Broad exposure to finance, operations, HR, IT and team management


• Experience working with CRM platforms and operational systems


• Strong commercial awareness and financial management capabilities


• Proven ability to lead, motivate and manage diverse teams


• Analytical, solutions-driven and comfortable making tough decisions


• People-orientated, with the confidence to be assertive when needed


• Strong planning, organisational and administrative skills


• Hands-on leadership style with a focus on accountability and results


• Ability to balance operational performance, customer experience and compliance