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Switch Recruit in Cape Town, Western Cape, seeks a hands‑on logistics professional to lead a team of about 17 drivers and optimise performance, compliance and customer service. The role thrives in a high‑pressure environment and requires a proactive leader who can drive engagement and improve operational efficiency.
The ideal candidate will bring at least 3 years in logistics or last‑mile operations, with proven skills in route planning, driver performance monitoring, coaching and real‑time
This role is responsible for managing the daily performance, compliance, engagement and productivity of approximately 17 drivers while ensuring exceptional service delivery and operational efficiency.
Ideally suited to a hands on logistics professional who thrives in a high pressure environment and is passionate about leading teams, driving performance and delivering outstanding customer service.
Minimum of 3 years' experience within logistics, fleet operations, transport management or last mile delivery environments. Proven experience working with route management, driver performance monitoring and delivery optimisation systems. Strong driver management experience, including coaching, compliance management, performance monitoring and real time issue resolution. Demonstrated ability to manage owner-drivers or delivery teams within a high volume, service driven operation. Experience in reporting using MS Excel.