Donor Acquisition Lead — Outbound Call Center

Outa; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A non-profit organization in Johannesburg seeks a Call Centre Manager to establish and lead their outbound call center. The role involves strategic planning, team building, and optimizing performance to enhance supporter acquisition. Candidates should have significant experience in call center operations and donor engagement in the non-profit sector. This position offers the chance to scale operations for sustainable financial growth.

Qualifications

• Substantial experience in call center operations.
• Experience in donor engagement within the non-profit sector.

Responsibilities

• Lead the establishment of an outbound call center.
• Drive new supporter acquisition.
• Scale operations for sustainable financial growth.

Skills

Strategic planning

Team building

Performance optimization

Donor engagement

Job description

A non-profit organization in Johannesburg seeks a Call Centre Manager to establish and lead their outbound call center. The role involves strategic planning, team building, and optimizing performance to enhance supporter acquisition. Candidates should have significant experience in call center operations and donor engagement in the non-profit sector. This position offers the chance to scale operations for sustainable financial growth.