Document Specialist I: QA & Certification

Secure; South Africa; On-site; ZAR 180,000 - 300,000; Full time

Job summary

GLI, a global gaming company, seeks a Document Specialist I to support the Quality Assurance team. The role focuses on certification compilation, reviewing engineering documents, and applying jurisdictional requirements.

You will manage QA issue reports using Protrack and generate draft certifications with the correct templates, ensuring timely updates and accuracy across submissions.

Qualifications

• Must be able to read, write, speak and understand English sufficiently for the role.
• Minimum of 2 years of experience in an administrative or legal field.
• Proficiency with Microsoft Word, Outlook and Excel is required.
• Attention to detail and proofreading skills are essential.

Responsibilities

• Maintains an understanding of the certification compilation and research process, including methods for obtaining information.
• Obtains and reviews Engineering documentation via relevant systems and verifies required notations.
• Maintains an understanding of specific requirements for each submission type, supplier, and jurisdiction(s).
• Troubleshoots issues by utilizing manufacturer documentation and researching previous submissions.
• Uses a file tracking system (Protrack) and other systems to process QA issue reports.
• Uses the correct report template/short form and/or eResults to generate a draft certification.
• Finalizes certifications by making changes, merging, printing, stapling, and sorting.
• Provides status updates on assignments for departmental reports.
• Develops an understanding of the technical vocabulary to communicate with Engineering staff.

Skills

English proficiency

MS Word

MS Outlook

MS Excel

Attention to detail

Professional communication

Education

National Senior Certificate

Business School Certification

Tools

Protrack

eResults

Job description

GLI, a global gaming company, seeks a Document Specialist I to support the Quality Assurance team. The role focuses on certification compilation, reviewing engineering documents, and applying jurisdictional requirements.

You will manage QA issue reports using Protrack and generate draft certifications with the correct templates, ensuring timely updates and accuracy across submissions.