Distribution Manager

Standard Bank of South Africa Limited; Worcester; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Standard Bank of South Africa in Worcester is seeking a senior leader to oversee a defined distribution network across branches, Points of Representation and related channels. You will ensure the mix remains profitable, client-focused and aligned to provincial objectives, while delivering sales, service and financial performance.

As a distribution head, you will coach teams, drive market initiatives, optimise channels including branches, ATMs and digital touchpoints, manage risk and FAIS

Qualifications

• Degree/Advanced Diploma with FAIS qualification in Business/Finance/Banking.
• Must meet FAIS Fit and Proper requirements.
• FAIS Representative certification required.

Responsibilities

• Lead and oversee sales, service, operations and financial performance across the distribution area.
• Drive client-focused distribution tactics and market initiatives for growth.
• Manage operations across branches, ATMs, digital channels and devices.
• Lead, coach and develop branch/distribution teams for high performance.
• Oversee risk, compliance, FAIS requirements to minimise losses and ensure compliance.

Skills

People leadership

Stakeholder influence

Decision making

Data interpretation

Change management

Conflict resolution

Performance under pressure

Education

Degree or Advanced Diploma

FAIS certification

Job description

Business Segment: Personal & Private Banking

Company: Standard Bank of South Africa

To oversee the effective functioning, performance and delivery of a defined distribution network, including branches, Points of Representation and related channels, ensuring that the distribution mix remains sustainable, profitable, client-focused and aligned to provincial objectives.

Key Responsibilities:

• Lead and oversee the delivery of sales, service, operational and financial performance across the assigned distribution area, ensuring alignment to provincial objectives and business growth priorities.
• Drive client-focused distribution tactics, local market initiatives and marketing solutions that support balance sheet growth, income statement performance, client retention and improved customer experience.
• Manage operational effectiveness, channel optimisation and service capability across branches, ATMs, digital channels and devices to ensure the front line can respond effectively to client demand.
• Lead, coach and develop branch and distribution teams in line with people management, performance, engagement and lean leadership principles to build a high-performance culture.
• Oversee risk, compliance, quality assurance and FAIS requirements across the distribution area, including Key Individual duties where applicable, to minimise operational losses and ensure regulatory adherence.

Qualifications

• Completed Degree or Advanced Diploma, NQF Level 7 or higher, with a FAIS-recognised qualification in Business Commerce, Finance, Banking, Management
• Must meet FAIS Fit and Proper requirements.
• FAIS Representative certification is required.

Experience Required

• 5 to 7 years’ relevant branch, distribution or banking leadership experience.
• Proven experience in branch management, including sales, service, people leadership, risk management and income statement responsibility.
• Strong understanding of distribution performance, client engagement, operational controls and financial management within a banking environment.
• Experience leading teams across multiple branches, Points of Representation or client-facing channels will be advantageous.
• Leading and directing people
• Convincing and influencing stakeholders
• Making sound decisions
• Interpreting data and providing insights
• Embracing change and driving practical execution
• Resolving conflict and managing escalated client matters
• Producing output in a fast-paced, performance-driven environment