Manager, Branch- Groblersdal

Standard Bank Group; Groblersdal; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Standard Bank Group is seeking an experienced leader to effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture.

You will drive business growth through recruitment, retention, and development of financial advisers, ensuring alignment with regulatory requirements (FSCA) and Treating Customers Fairly (TCF) across all activities.

Qualifications

• First Degree in Business Commerce, Finance or Marketing.
• FAIS Representative certification.
• Experience leading sales teams and managing adviser networks is essential.

Responsibilities

• Lead IAM branch operations (people, process, systems) to drive profitability and a client-focused culture.
• Drive recruitment, retention, and development of financial advisers across the branch.
• Ensure regulatory compliance (FSCA) and Treating Customers Fairly (TCF) in all activities.

Skills

Sales leadership

Regulatory compliance

Client service

Budget management

People management

Education

First Degree

FAIS Representative

Tools

FSCA Compliance

Risk Management

Underwriting Process

Job description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture. Drive business growth through effective recruitment, retention, and comprehensive management of diverse Financial Advisers. Ensure alignment of company objectives with adviser execution, ensuring strict regulatory compliance (FSCA) and Treating Customers Fairly (TCF).

Type of Qualification: First Degree

Field of Study: Business Commerce, Finance and Accounting, Marketing

Licenses & Certifications: FAIS Representative

Experience Required

Sales

Sales & Distribution

1-2 years

Strong understanding of regulatory compliance, risk management, and client service principles (e.g., TCF) within the financial services industry. Proven experience in managing operational budgets and achieving financial targets.

5-7 years

7-10 years of progressive experience within the insurance, financial services, or asset management sectors. This includes at least 3-5 years at a management level, overseeing teams or significant operational areas. Proven track record in sales and distribution management, with demonstrated experience in financial adviser recruitment, retention, and development. Demonstrated ability to lead and manage diverse teams, including independent contractors.

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Developing Expertise
• Directing People
• Empowering Individuals
• Making Decisions
• Producing Output
• Seizing Opportunities
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Claims Knowledge and Management
• Client Acceptance & Review
• Compliance
• Customer Value and Insights Management
• Financial Acumen
• Financial Management (Financial)
• Innovation Strategy and Portfolio Management
• Insurance Principles
• Insurance Products & Services
• Meeting Logistics
• Office Logistics
• Product Innovation Lifecycle Management
• Quality Management
• Risk Management
• Root Cause Analysis
• Underwriting Management
• Underwriting Process
• Workspace Management
• Written Communication