Dispatch Assistant

Italtile; Brits; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Italtile is seeking a motivated Dispatch Assistant to greet customers, manage accurate deliveries, and maintain organized dispatch and warehouse areas. You will handle control sheets, picking lists, and dispatch documents with precision while supporting stock movements and annual counts.

The role requires excellent English communication, strong numeric accuracy, and the ability to work both in a team and independently to meet daily goals.

Qualifications

• Must provide excellent customer service and communicate clearly in English.
• Strong attention to detail and accuracy in handling dispatch documents and stock movements.
• Able to multitask, stay organized, and meet daily targets.
• Willingness to work in a team and independently as required.

Responsibilities

• Greet customers and assist them in-store.
• Ensure every delivery is accurate, checked, and ready for dispatch.
• Keep dispatch and warehouse areas clean, organized and efficient.
• Manage control sheets, picking lists, and dispatch documentation with precision.
• Handle customer credits and stock movements smoothly.
• Assist with annual stock counts and ensure stock is stored correctly.
• Work with a supportive team that values accountability and excellence.
• Demonstrate exceptional customer service and teamwork.

Skills

Customer service

Attention to detail

Teamwork

English communication

Numeric accuracy

Tools

SAP

Microsoft Office

Job description

We’re looking for a motivated and reliable Dispatch Assistant to join our passionate team. If you take pride in delivering excellent service, keeping things running smoothly, and working in a positive, people-driven environment, we want to hear from you!

• Be the friendly face that greets and assists customers when they visit our store.
• Ensure every delivery is 100% accurate, checked, and ready to go.
• Keep our dispatch and warehouse areas in top condition — clean, organized, and efficient.
• Manage control sheets, picking lists, and dispatch documentation with precision.
• Handle customer credits and stock movements seamlessly.
• Assist with annual stock counts and ensure all stock is packed and stored correctly.
• Work closely with a supportive team that values teamwork, accountability, and excellence.
• A commitment toexceptional customer serviceand teamwork.
• Excellent written and verbal communication skills in English
• Knowledge ofSAPandMicrosoft Office, plus great numeric accuracy.
• The ability to multitask, stay organized, and meet daily goals.
• Ability to meet goals consistently with superior housekeeping skills
• The ability to work in both a team environment and individually
• Previous exprience in a similar role would be preferrable