Digital Projects & Platform Operations Lead - 7518

Cambridge University Press & Assessment; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Cambridge University Press & Assessment in Cape Town, SA, is seeking a Digital Projects and Platform Operations Lead to oversee digital production projects from planning through to release.

You'll coordinate colleagues, suppliers and platform partners to ensure content is delivered on time, on budget and to high standards, while improving operational processes that support digital publishing and online course development.

Qualifications

• Experience delivering digital content, production or learning platform-related projects in a publishing, education technology, digital media or similar content-driven environment.
• Experience managing digital production, content operations or platform-delivery projects from planning through to release.
• Experience establishing and applying quality controls, testing processes or release-readiness standards for digital products or content.
• Experience coordinating suppliers and cross-functional stakeholders to deliver projects to agreed timelines and standards.
• Experience improving production, content or platform workflows, including the use of automation or technology-enabled processes.

Responsibilities

• Managing digital production and online course projects from planning through to launch and post-release support.
• Coordinating project schedules, suppliers, stakeholders, budgets and delivery milestones.
• Maintaining content and platform operating standards, including testing, quality assurance and release readiness.
• Improving production and platform workflows through automation, standardisation and process improvements.
• Using performance data, feedback and operational insight to drive continuous improvement.

Job description

Job Title: Digital Projects & Platform Operations Lead

Salary: Competitive

Location: Cape Town, South Africa

Contract: Full time, permanent

Lead the delivery of digital content from concept to release while improving the platforms, workflows and production processes that support learning at scale.

We're looking for a Digital Projects and Platform Operations Lead to oversee digital production projects and help shape how digital learning content is prepared, managed and delivered across Cambridge SSA. This is a hands‑on role combining project delivery, platform operations and workflow improvement, helping ensure content reaches customers reliably, efficiently and to the highest quality standards.

About The Role

As Digital Projects and Platform Operations Lead, you'll manage digital production projects from planning through to release, coordinating colleagues, suppliers and platform partners to ensure content is delivered on time, on budget and to agreed standards. You'll also play a key role in maintaining and improving the operational processes that support digital publishing and online course development, helping build a more scalable, efficient, and resilient content delivery environment.

Working across editorial, production, platform, technology and commercial teams, you'll bring structure, visibility and operational discipline to digital delivery while identifying opportunities to improve workflows, reduce manual effort and strengthen quality and release readiness.

Key responsibilities include:

• Managing digital production and online course projects from planning through to launch and post‑release support.
• Coordinating project schedules, suppliers, stakeholders, budgets and delivery milestones.
• Maintaining content and platform operating standards, including testing, quality assurance and release readiness.
• Improving production and platform workflows through automation, standardisation and process improvements.
• Using performance data, feedback and operational insight to drive continuous improvement.

About You

You bring experience delivering digital content, production or learning platform‑related projects in a publishing, education technology, digital media or similar content‑driven environment. You'll be comfortable managing multiple priorities, coordinating stakeholders and suppliers, and ensuring projects are delivered to agreed standards while continuously improving how work gets done.

You will also be able to demonstrate:

• Experience managing digital production, content operations or platform‑delivery projects from planning through to release.
• Experience establishing and applying quality controls, testing processes or release‑readiness standards for digital products or content.
• Experience coordinating suppliers and cross‑functional stakeholders to deliver projects to agreed timelines and standards.
• Experience improving production, content or platform workflows, including the use of automation or technology‑enabled processes.
• Experience working with digital publishing platforms, learning management systems, or related content‑delivery environments.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 30 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place w/c 5th October 2026.

If you require any reasonable adjustments during the recruitment process due to a disability or a long‑term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Cambridge University Press & Assessment supports the principles of Employment Equity and is committed to the goals of Broad‑Based Black Economic Empowerment (B‑BBEE) in South Africa. In line with our B‑BBEE and Employment Equity objectives, preference may be given to suitably qualified candidates from designated groups as defined by the Employment Equity Act. Candidates may also be asked to provide demographic information during the application process, such as citizenship, race, gender and disability status. For more information about B‑BBEE, please visit: About Broad‑Based Black Economic Empowerment – B‑BBEE Commission | Department of Trade & Industry

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.