Digital Insurance Strategist

Placements24; East London; Hybrid; ZAR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Remote-first security and flexibility

Competitive salary

Health and retirement benefits

Job summary

Placements24 seeks a visionary Digital Insurance Strategist to lead remote transformation in South Africa’s insurance market. You will develop and execute strategies to improve digital customer experiences, optimize online sales, and leverage AI, IoT and big data to drive value.

You will collaborate with IT, marketing, product and operations teams from anywhere in SA, guiding cross-functional initiatives and measuring performance to ensure timely delivery and continuous improvement in a

Qualifications

• Bachelor's degree in Business, Marketing, IT or related field.
• Minimum of 7 years in digital strategy, transformation, or product management.
• Strong analytical, strategic thinking, and problem-solving skills.
• Experience working in a fully remote environment.

Responsibilities

• Develop and implement a comprehensive digital strategy for the insurance business.
• Identify and evaluate emerging digital technologies and trends relevant to the insurance industry.
• Design and oversee the enhancement of digital customer journeys, from acquisition to service and claims.
• Collaborate with IT, marketing, product development, and operations teams to ensure seamless digital integration.
• Analyze digital performance metrics and provide insights for continuous improvement.
• Manage digital projects, ensuring timely delivery within budget.
• Explore opportunities for digital innovation, such as AI, IoT, and big data analytics in insurance.
• Develop strategies for optimizing online distribution channels and e-commerce platforms.
• Stay abreast of competitor digital strategies and best practices in the South African market.

Skills

Digital strategy

Transformation

Product management

Digital marketing

Customer experience design

E-commerce

Stakeholder management

Agile methodologies

Project management

Leadership

Education

Bachelor's degree in Business/Marketing/IT

MBA preferred

Job description

About the Role

Our client, a pioneering insurance company, is seeking a visionary Digital Insurance Strategist to lead their digital transformation initiatives. This is a fully remote role, allowing you to drive innovation and shape the future of insurance from anywhere in South Africa. The successful candidate will be responsible for developing and executing strategies to enhance digital customer experiences, optimize online sales channels, and leverage technology to improve operational efficiency. You will work closely with cross‑functional teams to reimagine how our client delivers value in the digital age. This position is paramount for staying ahead in the competitive East London, Eastern Cape insurance market and beyond, by embracing a remote‑first approach.

Key Responsibilities

• Develop and implement a comprehensive digital strategy for the insurance business.
• Identify and evaluate emerging digital technologies and trends relevant to the insurance industry.
• Design and oversee the enhancement of digital customer journeys, from acquisition to service and claims.
• Collaborate with IT, marketing, product development, and operations teams to ensure seamless digital integration.
• Analyze digital performance metrics and provide insights for continuous improvement.
• Manage digital projects, ensuring timely delivery within budget.
• Explore opportunities for digital innovation, such as AI, IoT, and big data analytics in insurance.
• Develop strategies for optimizing online distribution channels and e-commerce platforms.
• Stay abreast of competitor digital strategies and best practices in the South African market.

Requirements

• Bachelor's degree in Business, Marketing, Information Technology, or a related field. An MBA or Master's degree is a plus.
• Minimum of 7 years of experience in digital strategy, transformation, or product management, preferably within the insurance or financial services sector.
• Proven experience in developing and executing successful digital strategies.
• Strong understanding of digital marketing, customer experience design, and e-commerce principles.
• Excellent analytical, strategic thinking, and problem‑solving skills.
• Exceptional leadership, communication, and stakeholder management abilities.
• Familiarity with agile methodologies and project management tools.
• Demonstrated ability to drive change in a complex organization.
• Experience working effectively in a fully remote environment.

Benefits

• This fully remote role offers a highly competitive salary, performance‑based incentives, and comprehensive health and retirement benefits.
• Our client fosters a culture of innovation and provides significant opportunities for professional growth and development.
• You will enjoy the ultimate flexibility and autonomy, contributing strategically to the company's success from your chosen location.
• Join a forward‑thinking organization in South Africa that is committed to leading the digital evolution of the insurance industry.