Dialysis Unit Administrator: Patient Care Ops & Records

National Renal Care; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

National Renal Care in Durban seeks a qualified Unit Administrator to join our multidisciplinary team. You will provide efficient administrative support to ensure smooth dialysis-unit operations and act as the first point of contact for patients and visitors.

Key duties include maintaining records, supporting quality reporting, ensuring policy compliance, and driving continuous improvement to enhance patient experience and service delivery.

Qualifications

• Grade 12 or equivalent NQF Level 4 qualification.
• Intermediate computer proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Relevant administrative qualification or certificate would be advantageous.

Responsibilities

• Provide efficient, professional, and patient-centred administrative support for the dialysis unit.
• Act as the first point of contact for patients, families and visitors; coordinate administrative, operational, financial and communication processes.
• Maintain accurate records and documentation; support quality reporting and regulatory compliance.
• Promote continuous improvement to enhance patient experience, service delivery and operational performance.

Skills

Communication skills

Confidentiality

Administrative mindset

Education

Grade 12 (NQF 4)

Administrative certificate (advantage)

Tools

Microsoft Office

Job description

National Renal Care in Durban seeks a qualified Unit Administrator to join our multidisciplinary team. You will provide efficient administrative support to ensure smooth dialysis-unit operations and act as the first point of contact for patients and visitors.

Key duties include maintaining records, supporting quality reporting, ensuring policy compliance, and driving continuous improvement to enhance patient experience and service delivery.