Designated Agent

National Bargaining Council for the Private Security Sector; Bloemfontein; On-site; ZAR 240,000 - 360,000; Full time

Job summary

National Bargaining Council for the Private Security Sector in Bloemfontein seeks a Labour Relations Enforcement Officer with a strong understanding of collective agreements and labour law. You will promote, monitor, and enforce compliance within the Council’s registered scope, and handle investigations and compliance orders.

The role requires Grade 12, post-matric studies in Labour Relations or HR, 2–3 years in Labour Relations, and 1–2 years in Collective Bargaining or Labour Law enforcement.

Qualifications

• Knowledge of Labour Legislation and Bargaining Council’s Collective Agreements.
• Conciliation, Mediation and Arbitration skills.
• Conflict Resolution and strong communication abilities.

Responsibilities

• Promote, monitor, and enforce compliance with Collective Agreements within the Council’s scope.
• Interpret clauses and issue Compliance Orders to non-compliant companies.
• Calculate amounts owing to the Council for non-compliance.
• Negotiate, draft, and sign settlement agreements with employer representatives.
• Lead enforcement cases through arbitration and prosecute non-compliant employers.
• Conduct inspections and issue findings reports.
• Explain inspection reports to stakeholders to avoid future non-compliance.
• Execute legal documents such as compliance orders, notices of arbitration, and awards.
• Provide training and information sessions to employer representatives and employees.

Skills

Labour legislation knowledge

Conciliation/Mediation/Arbitration

Conflict resolution

Verbal and written communication

Relationship building

Decision making & problem solving

Analytical skills

MS Office proficiency

Organisation & planning

Administration skills

Presentation skills

Interpersonal skills

Education

Grade 12 certificate

Post-matric qualification in Labour Relations/Industrial Relations/Labour Law/HR Management

Job description

Minimum of an appropriate Grade 12 certificate and/or equivalent. Post Matric Qualification in Labour Relations Management, Industrial Relations, Labour Law, Human Resource Management and/or relevant. 2 - 3 years’ experience in a Labour Relations environment. 1 - 2 years’ experience in Collective Bargaining or Labour Law Enforcement an advantage. In possession of a current valid driver's license and own reliable vehicle.

Duties & Responsibilities

• Promote, monitor, and enforce compliance with all Collective Agreements of the investigating and searching, determining jurisdiction for companies that are operating in the registered scope of the Council, registering, or opening cases where companies refuse to register.
• Interpretation of all clauses of the Collective Agreements to enforce all Council Agreements and issue Compliance Orders to companies that are non-compliant.
• Calculate and determine the amounts owing to Council due to non-compliance, and issue compliance orders.
• Negotiating, drafting and signing of settlement agreements with employer representatives and submit such agreements to the Senior Agent for approval.
• Lead enforcement cases already referred to arbitration and successfully prosecute non-compliant employers.
• Conduct routine proactive and reactive inspections and issue findings report.
• Discuss and explain inspection reports with stakeholders to avoid future non-compliance.
• Receive complainant cases to investigate for enforcement, decide on appropriate form of investigation to be undertaken to ensure quality case investigations within the prescribed period.
• Execute (Serve to companies) legal documents such as compliance orders, notice of arbitration, and awards.
• Attend to enquiries and requests related to the role and purpose of the Council and other matters related to Collective Agreements and applicable legislation.
• Provide training and educating (information sharing sessions) employer representatives and employees in relation to the Council and its Collective Agreements.
• Promoting stakeholder relationships with both employer and employee representatives, conducting oneself in an objective and fair manner.
• Planning and organising of daily, weekly, and monthly compliance and enforcement activities.
• Prepare and submit weekly route plans and activity reports.
• Being a Custodian of the Council’s image and reputation and conduct oneself in a professional manner.
• Cost centre management and control of items related to the function.

Knowledge/Skills Requirements

• Knowledge of Labour Legislation and Bargaining Council’s Collective Agreements
• Conciliation, Mediation and Arbitration skills
• Conflict Resolution skills
• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships with all stakeholders
• Must have good decision making and problem-solving skills
• Must have good analytical skills with attention to detail
• Highly proficient in Microsoft Office applications
• Good organisational and planning skills
• Good administration skills
• Good presentation skills
• Good interpersonal skills