DEPUTY DIRECTOR: TRANSVERSAL USER SUPPORT

Gauteng Provincial Government; Johannesburg; On-site; ZAR 839,000 - 1,026,000; Full time

Job summary

Department of e-Government in Johannesburg seeks a Deputy Director: Transversal User Support to design and implement Microsoft Host Integration Server (HIS), lead HIS architecture, and ensure seamless integration across transversal systems while maintaining stability and performance.

You will supervise staff, manage downtimes, coordinate upgrades with National Treasury and SITA, monitor security and data integrity in BAS and PERSAL, and ensure compliance with standards.

Qualifications

• IT/CS qualification at NQF level 7 as recognized by SAQA.
• 3 years of first level/middle management experience (ASD level) in Host Integration Server (HIS) administration.

Responsibilities

• Design and implement Microsoft Host Integration Server (HIS).
• Lead the HIS architecture and configuration within e-Government to support transversal systems.
• Ensure system compatibility, stability, and regular software updates; manage downtimes.
• Advise stakeholders on critical system issues and ensure operational continuity.
• Post-migration reviews to confirm system stability and user satisfaction.
• Oversee HIS upgrades and migrations in collaboration with SITA and National Treasury.

Skills

HIS administration experience

IT / CS knowledge

Education

NQF level 7 IT/CS (SAQA)

Job description

DEPUTY DIRECTOR: TRANSVERSAL USER SUPPORT

• Reference Number : refs/057157
• Directorate : ICT Operations
• Number of Posts : 1
• Package : R 932 292.00 per annum (all-inclusive salary package) (Level 11)

Requirements :

• Qualification in Information Technology/ Computer Science at NQF level 7 as recognized by SAQA. 3 years first level/middle management (ASD level) experience in Host Integration Server (HIS) administration environment .

Duties :

• Manage the design and implementation of Microsoft Host Integration Server (HIS). Lead the architecture and configuration of HIS within e-Government (e-Gov) to support transversal systems, ensuring seamless integration and support. Manage the evaluation and improvement of HIS Configuration. Manage and make certain that there is system compatibility and stability. Manage and anticipated downtimes. Execute daily diagnostic protocols to assess and address technical anomalies before escalation. Manage and update software regularly to optimize system performance, including implementing changes when directed by National Treasury. Manage parallel setup to minimize disruption for government clients during a full system rebuild when there is a system transition and configuration. Advice key stakeholders of critical system anomalies and mitigate protocols to ensure operational continuity. Conduct post-migration reviews to confirm system stability and user satisfaction. Maintain uninterrupted system integration to optimise network performance and reliability for transversal systems. Administer technical support to Gauteng Provincial Government (GPG) Departments. Manage the maintenance and monitoring of users’ access to Host Integration Server (HIS) connections and configuration. Adhere to National Treasury directives, through compliance with National Treasury Standards. Manage audit readiness and data integrity for transversal systems like Basic Accounting System (BAS) and Personnel and Salary Administration System (PERSAL). Oversee HIS Migration of upgrades and updates. Collaborate with State information technology information agency (SITA) to plan and manage the migration process, to make certain there is minimal disruption to critical transversal systems. Ensure continuous conformity to established technical and operational standards to mitigate compliance, reflecting the latest best practices and security requirements as per guidance from National Treasury and SITA mainframe administrators. General supervision of employees. Allocate duties and perform quality control on the work delivered by supervisees. Oversee the workflow processes and deadlines of staff. Manage performance, conduct and discipline of supervisees. Ensure that all supervisees are trained and developed to be able to deliver work of the required standard efficiently and effectively.

Notes :

• It is the Department’s intention to promote equity (race, gender, and disability) through the filling of the positions with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan. To facilitate this process successfully, an indication of race, gender, and disability status is required.

Criteria Questions

Do you have a qualification in Information Technology/ Computer Science at NQF level 7 as recognized by SAQA?

Do you have 3 years first level/middle management (ASD level) experience in Host Integration Server (HIS) administration environment?

Employer : Department of e-Government

Location : Johannesburg

Closing Date : 27-11-2026