Delivery Operations Supervisor

Placements24; Gqeberha; Hybrid; ZAR 200,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career growth opportunities

Team-oriented environment

Job summary

Placements24 is seeking aDelivery Operations Supervisor in Port Elizabeth to lead a delivery team in a hybrid role. You will oversee daily dispatch, optimize routes, and ensure timely deliveries while maintaining high service standards.

The role requires strong leadership and communication skills, with a focus on safety, record-keeping, and cross-department collaboration to support customer service and inventory management.

Qualifications

• Experience supervising in logistics or delivery operations.
• Strong knowledge of delivery management and fleet coordination.
• Proven leadership, communication, and problem-solving abilities.

Responsibilities

• Supervise and manage a team of delivery drivers, providing guidance and feedback.
• Oversee daily dispatch and optimize routes for efficiency.
• Monitor performance and implement improvements to service quality.

Skills

Team leadership

Route planning

Delivery operations

GPS tracking

Dispatch software

Communication

Problem-solving

Education

High school diploma

Tools

GPS tracking

Dispatch software

Job description

About the Role

Our client is seeking a motivated Delivery Operations Supervisor to lead their team in Port Elizabeth . This hybrid role will involve managing a team of delivery personnel, overseeing daily operations, and ensuring efficient and timely delivery of goods. You will play a key role in maintaining high service standards, optimizing delivery routes, and managing fleet resources. This is an exciting opportunity to contribute to the operational success of our logistics network, combining leadership responsibilities with hands‑on involvement in day-to-day delivery management to achieve our business objectives.

Key Responsibilities

• Supervise and manage a team of delivery drivers, providing guidance, training, and performance feedback.
• Oversee the daily dispatch of vehicles, ensuring routes are optimized for efficiency and timeliness.
• Monitor delivery performance, address any operational issues, and implement solutions to improve service quality.
• Ensure compliance with all safety regulations, company policies, and delivery standards.
• Maintain accurate records of deliveries, driver activities, and vehicle maintenance.
• Collaborate with other departments, such as customer service and inventory management, to ensure smooth operations.

Requirements

• Proven experience in a supervisory role within logistics or delivery operations.
• Strong understanding of delivery management, route planning, and fleet coordination.
• Excellent leadership, communication, and problem‑solving skills.
• Ability to manage a team effectively and foster a positive work environment.
• Familiarity with relevant technology, such as GPS tracking and dispatch software.
• High school diploma or equivalent; experience in a similar role is essential.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive medical and retirement benefits.
• Opportunities for career growth and advancement.
• A dynamic work environment with a focus on team collaboration.
• Paid time off and employee assistance programs.