Remote Delivery Operations Manager

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote

Health insurance

Bonuses

Career growth

Innovative environment

Job summary

Placements24 is seeking an experienced Remote Delivery Operations Manager to lead our delivery operations from home, ideally near Nelspruit. You will manage the full delivery lifecycle, from route planning to driver oversight and customer satisfaction.

The role demands strategic thinking, remote leadership of a large fleet, use of fleet software, and data-driven decision making. We offer a fully remote role with competitive pay, health benefits, and clear opportunities for leadership development.

Qualifications

• Minimum 5 years in delivery operations management, logistics, or related field.
• Experience managing a large fleet and remote driver workforce.
• Strong knowledge of route optimization software, fleet management systems, and transportation technologies.

Responsibilities

• Develop and implement strategies to optimize delivery routes, reduce transit times, and minimize costs.
• Oversee recruitment, training, and performance management of a remote team of delivery drivers.
• Ensure compliance with transportation laws, safety regulations, and company policies.
• Utilize fleet management software and data analytics to monitor performance and identify improvements.
• Manage customer relationships and address service issues to enhance satisfaction.
• Collaborate with sales, warehousing, and customer service to ensure end-to-end logistics.

Skills

Delivery operations

Logistics

Leadership

Communication

Problem-solving

Data-driven decisions

Education

Bachelor’s degree in logistics, business administration, or related field

Tools

Route optimization software

Fleet management systems

Data analytics tools

Job description

About the Role

Our client is seeking an experienced and strategic Remote Delivery Operations Manager to lead their delivery operations, working entirely from home, with ideally a base near Nelspruit . You will be responsible for managing the entire delivery lifecycle, from route planning and driver management to customer satisfaction and operational cost control. This role requires a strong understanding of logistics, excellent leadership capabilities, and the ability to leverage technology to drive efficiency and performance in a distributed team. This is a significant opportunity to shape and lead delivery operations for a growing company.

Key Responsibilities

• Develop and implement strategies to optimize delivery routes, reduce transit times, and minimize costs.
• Oversee the recruitment, training, and performance management of a remote team of delivery drivers.
• Ensure compliance with all relevant transportation laws, safety regulations, and company policies.
• Utilize fleet management software and data analytics to monitor operational performance and identify areas for improvement.
• Manage customer relationships, address service issues, and implement measures to enhance customer satisfaction.
• Collaborate with sales, warehousing, and customer service departments to ensure seamless end-to-end logistics.

Requirements

• Minimum of 5 years of experience in delivery operations management , logistics, or a related field.
• Proven track record of managing a large fleet and remote driver workforce.
• Strong knowledge of route optimization software , fleet management systems, and transportation technologies.
• Excellent leadership, communication, and problem-solving skills, with the ability to manage remotely.
• Strategic thinking and a data-driven approach to decision-making.
• Bachelor’s degree in logistics, business administration, or a related field is preferred.

Benefits

• Highly competitive salary and performance-based bonuses.
• Fully remote work arrangement, providing unparalleled flexibility.
• Comprehensive health, dental, and vision insurance.
• Opportunities for significant career advancement and leadership development.
• A dynamic and innovative work environment focused on optimizing delivery logistics.