Delivery Operations Supervisor

Placements24; Polokwane; On-site; ZAR 300,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Medical aid

Career growth

Polokwane location

Job summary

Placements24 is seeking a Delivery Operations Supervisor to lead a delivery team in Polokwane and oversee daily operations across Limpopo. You will manage drivers, optimize routes, monitor performance, and ensure timely deliveries while upholding service quality and safety standards.

The role requires strong leadership, knowledge of the Polokwane area, and experience with dispatch software and GPS systems. A proactive, detail-oriented approach will drive operational excellence in this busy

Qualifications

• Proven experience supervising delivery drivers or logistics operations.
• Strong leadership and team management skills.
• Excellent knowledge of Polokwane area and surrounding routes.
• Proficiency with dispatch software and GPS tracking systems.
• Understanding of vehicle maintenance and safety protocols.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Supervise and manage a team of delivery drivers, including scheduling, performance monitoring, and training.
• Oversee daily dispatch operations, ensuring optimal route planning and resource allocation.
• Monitor delivery performance, track key metrics, and implement improvement strategies.
• Ensure compliance with company policies, safety regulations and customer service standards.
• Address and resolve delivery-related issues or customer complaints promptly.
• Conduct regular fleet checks and ensure vehicles are maintained in good working condition.

Skills

Leadership

Team management

Dispatch software

GPS tracking

Problem-solving

Decision making

Tools

Dispatch software

GPS tracking

Vehicle maintenance

Job description

About the Role

Our client is seeking a motivated Delivery Operations Supervisor to lead their delivery team in Polokwane . This role involves overseeing daily delivery operations, managing a team of drivers, and ensuring efficient and timely completion of deliveries across Limpopo. You will be responsible for maintaining high standards of service, resolving operational issues, and implementing best practices in delivery logistics. The ideal candidate is a natural leader with strong organizational skills and a passion for operational excellence in the Limpopo region.

Key Responsibilities

• Supervise and manage a team of delivery drivers, including scheduling, performance monitoring, and training.
• Oversee daily dispatch operations, ensuring optimal route planning and resource allocation.
• Monitor delivery performance, track key metrics, and implement strategies for improvement.
• Ensure compliance with all company policies, safety regulations, and customer service standards.
• Address and resolve any delivery-related issues or customer complaints promptly.
• Conduct regular fleet checks and ensure vehicles are maintained in good working condition.

Requirements

• Proven experience in supervising delivery drivers or managing logistics operations.
• Strong leadership and team management skills.
• Excellent knowledge of the Polokwane area and surrounding routes.
• Proficiency in using dispatch software and GPS tracking systems.
• Good understanding of vehicle maintenance and safety protocols.
• Strong problem-solving and decision-making abilities.

Benefits

• Competitive annual salary with performance-based incentives.
• Opportunity to lead and grow a dedicated delivery team.
• Comprehensive benefits package including medical aid.
• Potential for career advancement within the company.
• A supportive and dynamic work environment in Polokwane .