Delivery Manager - Implementation Services (Digital Payments)

PayTech Nexus Ltd; Johannesburg; On-site; ZAR 1,339,000 - 2,009,000; Full time

Job summary

PayTech Nexus Ltd in Johannesburg is seeking a Delivery Manager - Implementation Services (Digital Payments) for a 6-month on-site contract. The role focuses on scaling and executing implementation engagements across SSA, mobilising specialist resources, governance, and coordination with clients and partners.

You will manage delivery plans, risks, and actions, coordinate multi-disciplinary teams, and contribute to governance packs and executive reporting. Strong English communication is required.

Qualifications

• 7–10 years of experience in technology-enabled project or programme delivery.
• Strong project/programme management and stakeholder-management capabilities.
• Experience working with multi-disciplinary technology delivery teams.
• Good understanding of Agile and software delivery lifecycles, systems integration, testing and QA, and implementation governance.
• Ability to operate independently in a client-facing environment across multiple simultaneous engagements.
• Strong PowerPoint, Excel, written communication, and executive reporting capability.

Responsibilities

• Mobilise and deliver client implementation engagements.
• Translate client and project requirements into clear delivery plans, resource requirements, milestones, and workplans.
• Coordinate specialist resources across business analysis, project management, software development, UI/UX, testing and QA, and implementation support.
• Manage delivery tracking, dependencies, risks, issues, and actions across engagements.
• Coordinate across product teams, clients, agencies, contractors, and delivery partners.
• Support preparation of statements of work, resource specifications, project plans, governance packs, and executive status reporting.
• Maintain pipeline visibility, capacity requirements, and forward resource demand.
• Help improve repeatable delivery processes, templates, and governance.

Skills

PM when coordinating

Stakeholder management

Agile delivery

Client-facing communication

Executive reporting

PowerPoint

Excel

Education

Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or related field

Master's degree preferred

Job description

Job Title: Delivery Manager - Implementation Services (Digital Payments)

Employment type: Contract (On-site)

Contract length: 6 months (including potential extension)

Location: Johannesburg, South Africa

PURPOSE OF THE PROJECT

Provide dedicated capacity to support the scaling and execution of implementation engagements across SSA, with a strong focus on delivery management, mobilisation of specialist resources, project governance, and coordination across clients, and external delivery partners.

Core Responsibilities and Accountabilities:

• Support the mobilisation and delivery of client implementation engagements.
• Translate client and project requirements into clear delivery plans, resource requirements, milestones, and workplans.
• Coordinate specialist resources across business analysis, project management, software development, UI/UX, testing and QA, and implementation support.
• Manage delivery tracking, dependencies, risks, issues, and actions across engagements.
• Coordinate across product teams, clients, agencies, contractors, and delivery partners.
• Support preparation of statements of work, resource specifications, project plans, governance packs, and executive status reporting.
• Maintain pipeline visibility, capacity requirements, and forward resource demand.
• Help improve repeatable delivery processes, templates, and governance.

Knowledge and Experience:

• 7-10 years of experience in technology-enabled project or programme delivery, implementation consulting, or professional services.
• Strong project/programme management and stakeholder-management capabilities.
• Experience working with multi-disciplinary technology delivery teams.
• Good understanding of Agile and software delivery lifecycles, systems integration, testing and QA, and implementation governance.
• Ability to operate independently in a client-facing environment across multiple simultaneous engagements.
• Strong PowerPoint, Excel, written communication, and executive reporting capability.

Mandatory Skills:

• Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred).
• Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.
• Regional experience, including working in a faced-paced matrix organisation.
• Excellent communication skills in English (written, verbal, and presentation).

Preferred Skills:

• Previous experience in a consulting environment.
• The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.
• Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.
• An understanding of regional regulations across financial services or payment networks.