Payments Solutions Consultant

Mind Detect; Wes-Kaap; Hybrid; ZAR 900,000 - 1,100,000; Full time

Benefits offered by this job

Equity in the business

Generous leave policy

Advanced equipment/technology

Remote working options

Open and inclusive culture

Job summary

A financial technology company is seeking a Payments Solutions Consultant to join their client solutions team in South Africa. This remote/hybrid role involves designing payment solutions and being a technical advocate for clients. Candidates should have a Bachelor’s degree in a relevant field and experience in customer-facing roles. The position offers a dynamic working environment, a competitive remuneration package, and a culture that supports inclusivity and innovation.

Qualifications

• Experience as a Product Manager working closely with Software Engineers and technical teams.
• Ability to quickly understand new technologies and complex concepts.
• Experience at a financial technology or B2B SaaS startup.

Responsibilities

• Build and maintain a deep understanding of complex payment products.
• Design bespoke solutions for key customers.
• Host solutioning workshops to advise customers on best practices.
• Host solutioning workshops to advise customers during sales or integration processes.
• Translate client feedback into meaningful product insights with technical teams.

Skills

Customer-facing experience

Ability to interact with technical stakeholders

Understanding of payments environments

Adaptability

Passion for technology

Education

Bachelor’s degree in Computer Science or related field

Job description

Our ultra-modern, scaling, payments platform client is searching for a Payments Solutions Consultant to join their world-class client solutions team in South Africa (remote/hybrid options).

The role is responsible for designing solutions which solve our customers' payments problems through the earlier stages of the sales cycle. This role is heavily client-facing, focusing on assisting the sales team in landing deals by being the technical advocate and architect for your customers. This role sits at the intersection of sales, technical solutions consulting and product management.

The environment is highly dynamic and fast-paced. Your working mentality must be one of adaptability, resilience and passion. This is a fantastic company to work for with truly vast amounts of personal and professional upside.

Responsibilities

• Build and maintain a deep understanding of a portfolio of complex payment products
• Design bespoke solutions for key customers using the company’s advanced product portfolio
• Build a deep understanding of your client's payments environment and processes and bring this knowledge to internal Product and Engineering teams
• Host solutioning workshops to advise customers on best practices during the sales or integration process
• Work with product and engineering teams to translate client feedback into meaningful product insights

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Mathematics or a related field, or equivalent experience from a top-tier university
• Experience as a Product Manager working closely with Software Engineers and technical teams
• Customer-facing experience in a sales or consulting capacity.
• Ability to fluently interact with both business and technical client stakeholders.
• Ability to quickly understand new technologies and complex concepts.
• Experience at a financial technology or B2B SaaS startup.
• Thorough understanding of technical concepts, including integration patterns and error handling.
• Equity in the business
• Generous leave policy
• Great remuneration package
• Remote working options
• Plenty of perks
• An open, international and inclusive culture
• Advanced equipment/technology

This position is open to people already eligible for work in South Africa