Overview
Supervises the accounting function of the unit. Responsible for the maintenance of accounting and financial practises / policies. Liaises with uni in preparation of budgets and financial reports. Other functions include, internal audits, training, master data maintenance, financial process control, and authorisation control.
Responsibilities
Debtors Supervision
- Perform weekly reconciliation of all IDC accounts, ensuring balances are accurate and discrepancies are identified, investigated, and resolved timeously.
- Conduct regular account reviews and drive follow-up actions on all outstanding items.
- Present reconciliations to the Financial Manager weekly for review and sign-off, ensuring compliance, accuracy, and effective financial control.
- Prepare and submit monthly debtor reports and EC controls accurately and within prescribed deadlines.
- Complete and reconcile monthly cash controls, investigate variances, and obtain Financial Manager sign-off.
- Review, calculate, and reconcile IDC commissions weekly and monthly, ensuring accuracy, compliance, and timely resolution of discrepancies.
- Maintain supporting documentation and submit commission reports for management review and approval.
- Manage and administer IDC Driver accounts, including debt recovery actions on Driver-to-Pay accounts.
- Resolve client claims relating to price validity, POD queries, account adjustments, and system-related discrepancies.
Cash Flow Management
- Drive collection strategies to improve cash flow and reduce debtor days.
- Monitor customer credit limits and recommend amendments where necessary.
- Assess customer payment trends and identify potential credit risks.
- Work closely with Sales and distribution teams to manage customer account issues.
People Growth and Leadership
- Supervise, coach, and develop the Debtors team to ensure high performance and productivity.
- Allocate workloads and monitor team performance against agreed targets.
- Conduct regular one-on-one meetings and performance reviews.
- Identify training needs and provide ongoing support to team members.
- Promote a culture of accountability, teamwork, and customer service excellence.
Systems, Procedures and Practices
- Maintain accurate and up-to-date customer master data.
- Validate and process approved master data changes, ensuring supporting documentation is in place.
- Record all customer master data amendments in the change register. Maintain functional policy and legal framework
- Implement functional best practices
- Utilize SAP functionality
- Report functional information
- Utilization of functional resources
Relationship Results
- Shared Service Centre Sales Administration and Credit Management contact at unit level
- Satisfy 'customers'
- Utilize service provider network
- Maintain interdepartmental relations at bakery unit level
Continuous Improvement
- Identify opportunities to improve debtors processes and controls.
- Implement best practices to enhance efficiency and collection performance.
- Assist with system enhancements and automation initiatives.
- Participate in month-end and year-end financial close activities.
Qualifications
Qualifications
- Diploma or Degree in Accounting, Finance, Commerce, or related field.
- Certificate in Credit Management (advantageous).
Previous Experience
- 5–7 years' experience in Accounts Receivable, Debtors, or Credit Control.
- Minimum 2–3 years' experience in a supervisory or team leadership role.
- Experience managing high-volume customer accounts.
Strong experience with reconciliations, collections, and dispute resolution