Debtors Manager

Hire Resolve; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Hire Resolve is seeking a high-caliber Debtors Manager to manage the KwaZulu-Natal portfolio for a leading property and student housing group. This role involves driving debt recovery strategies, overseeing leasing operations, and acting as the regional expert on university funding. The ideal candidate should have 5–8 years of experience in debtors/credit management, specifically within property or student accommodation sectors. Strong negotiation skills and proficiency in property management software are essential.

Qualifications

• 5–8 years of experience in Debtors/Credit Management in Property or Student Accommodation sectors.
• Proven leadership experience managing multi-disciplinary teams.
• Strong knowledge of NSFAS/Bursary funding models.
• Ability to manage complex stakeholder relationships.

Responsibilities

• Drive regional debt recovery strategies and oversee credit control.
• Ensure buildings are fully let at approved rental levels.
• Act as regional expert on university funding and bursary cycles.
• Oversee university accreditation process for regional buildings.
• Provide direction and supervision to regional teams.
• Monitor market trends to provide management insights on cash flow.

Skills

Negotiation skills

Results-driven approach to collections

Complex stakeholder management

Tools

Property management software

MS Excel

Job description

Debtors Manager | KwaZulu-Natal

Hire Resolve is seeking a high-caliber Debtors Manager to take regional accountability for the KwaZulu-Natal portfolio of a leading property and student housing group. This role is perfect for a strategic collections professional who excels at managing complex funding landscapes, university relationships, and high-volume leasing operations.

Key Performance Areas:

• Collections & Arrears Management: Drive regional debt recovery strategies to ensure cash is collected as it falls due. Oversee the entire credit control lifecycle, including delinquency management and legal escalations.

• Leasing & Occupancy Optimization: Ensure all buildings within the KZN region are fully let at approved rental levels. Manage the leasing execution process and monitor tenant movement to maintain optimal occupancy.

• Funding & Bursary Coordination: Act as the regional expert on university funding (NSFAS, etc.) and bursary cycles. Maintain close relationships with financial aid offices to ensure billing alignment and timely payment disbursements.

• Accreditation Support: Oversee the university accreditation process for regional buildings, ensuring all health, safety, and institutional requirements are met to maintain "approved" status.

• Team Leadership: Provide direction and supervision to the regional debtors and leasing teams, conducting performance reviews and driving a culture of accountability.

• Regional Intelligence: Monitor market trends, funding policy changes, and academic calendars to provide management with actionable insights regarding cash flow risks.

Requirements:

• Experience: 5–8 years of experience in Debtors/Credit Management, specifically within the Property or Student Accommodation sectors.

• Leadership: Proven track record in a supervisory or managerial role, managing multi-disciplinary teams.

• Industry Knowledge: Deep understanding of NSFAS/Bursary funding models and university accreditation processes is a significant advantage.

• Technical Skills: Proficiency in property management software and advanced MS Excel.

• Attributes: Strong negotiation skills, a results-driven approach to collections, and the ability to manage complex stakeholder relationships (Universities, Funders, and Tenants).

• Location: Must be based in KwaZulu-Natal and able to travel within the region as required.