Debt Collections Controller: High-Volume, Fast-Paced

Network Finance; Centurion; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Network Finance is seeking a Debtors Controller to manage a high-volume debtor book, drive collections and ensure accounts comply with internal policies.

The role requires a post-matric qualification and at least 3 years in debt collection or debtors control, with strong Excel skills and ERP experience. You will liaise with sales, perform reconciliations, and produce weekly age analyses.

Qualifications

• Post-matric qualification is essential.
• Minimum 3 years’ experience in Debtors Control or Debt Collection.
• Experience managing a high-volume debtor book in a fast-paced environment.
• Proven track record of reducing DSO and overdue debt.
• Strong Excel skills including VLOOKUPs, Pivot Tables, sorting and complex reconciliations.
• Experience with ERP/cloud accounting platforms such as Business Central, Xero, Sage or similar.

Responsibilities

• Prepare and maintain accurate customer reconciliations.
• Resolve customer claims within 12 hours and process credit notes.
• Allocate customer payments accurately and timeously.
• Circulate customer statements daily.
• Monitor balances and follow up on overdue accounts.
• Conduct telephonic collections and drive payment commitments.
• Escalate problem accounts and recommend actions.
• Conduct credit checks and assist with credit limit approvals.
• Maintain up-to-date customer credit files.
• Ensure compliance with internal credit policies and procedures.
• Liaise with sales on queries, terms and disputes.
• Prepare weekly debtor age analysis and collection reports.
• Identify discrepancies and resolve recurrent issues.

Skills

Debtors control

Debt collection

High-volume debtor book

DSO reduction

Excel advanced

Education

Post-matric tertiary qualification

Tools

Business Central

Xero

Sage

Job description

Network Finance is seeking a Debtors Controller to manage a high-volume debtor book, drive collections and ensure accounts comply with internal policies.

The role requires a post-matric qualification and at least 3 years in debt collection or debtors control, with strong Excel skills and ERP experience. You will liaise with sales, perform reconciliations, and produce weekly age analyses.