Position: Senior Debtors Clerk - Alberton
Minimum Experience: Minimum 3 years’ experience in a similar Debtors, Accounts Receivable, Credit Control or Financial Administration role
Qualification: No specific qualification required; relevant practical experience and accounting knowledge are essential.
Key Responsibilities:
- Manage the full debtors/accounts receivable cycle, from billing and invoicing through to collections, payment allocation and account reconciliation.
- Maintain the customer ledger, ensuring all transactions, invoices, receipts, credit notes and adjustments are accurately processed.
- Perform daily and monthly customer account reconciliations, investigating and resolving discrepancies, unallocated payments and outstanding balances.
- Monitor the debtors ageing and proactively follow up on overdue accounts to ensure collection targets are achieved.
- Drive the collection of current and long-outstanding debt, including complex accounts and accounts requiring extensive reconciliation.
- Liaise directly with customers and internal stakeholders to resolve invoice queries, disputes, pricing discrepancies and payment delays.
- Process credit notes and account adjustments, ensuring appropriate approvals and supporting documentation are in place.
- Prepare and distribute customer statements, invoices, reconciliations and supporting documentation as required.
- Investigate and clear allocation discrepancies and historical outstanding items on customer accounts.
- Assist with the administration and monitoring of credit limits and credit holds, ensuring company credit policies are consistently applied.
- Prepare and maintain debtors ageing reports, collection reports, sales ledger reports and other management information.
- Review billing and sales information to identify errors, variances or trends that could impact collections and debtor balances.
- Ensure invoices are raised accurately and timeously, working closely with Operations, Sales and other relevant departments.
- Maintain accurate debtor records and supporting documentation to ensure the function remains audit-ready and compliant.
- Assist with month-end and year-end processes, including debtor reconciliations, journals, schedules and supporting documentation.
- Assist with external and internal audit requirements, providing accurate reconciliations, financial records and supporting schedules when required.
- Perform relevant general ledger and balance sheet reconciliations relating to debtors and investigate discrepancies.
- Assist with the preparation of monthly financial and management reports, providing accurate debtor and collection information.
- Work closely with the wider Finance team and provide support on accounts payable, general accounting and reconciliation activities when required.
- Maintain accurate financial records, including invoices, purchase orders, receipts, payment documentation and other supporting records.
- Utilise accounting systems and MS Excel to process transactions, perform reconciliations, analyse outstanding debt and generate reports.
- Identify opportunities to improve billing, reconciliation, collection and reporting processes, contributing to greater efficiency and accuracy.
- Ensure all debtor transactions, reconciliations and reporting are completed accurately and within prescribed deadlines.
- Provide management with accurate and timely feedback on outstanding debt, collection progress, disputes, account risks and problem accounts.
Key Competencies:
- Minimum 3 years' relevant experience in Debtors, Accounts Receivable, Credit Control or a similar financial administration role.
- Strong understanding of the full debtors and collections cycle.
- Proven experience in customer account reconciliations and resolving discrepancies.
- Strong collections and follow-up skills, with the ability to deal confidently with customers regarding outstanding accounts.
- Experience dealing with high-value, complex or long-outstanding debtor accounts.
- Strong numerical, analytical and problem-solving ability.
- High level of accuracy and attention to detail.
- Good understanding of general ledger and balance sheet reconciliations.
- Good working knowledge of accounting systems and MS Excel.
- Strong communication and stakeholder-management skills.
- Ability to work independently, prioritise a high-volume workload and meet deadlines.
- Proactive approach to identifying and resolving financial discrepancies.
- Strong integrity and confidentiality when dealing with financial information.
Salary: R30-40k C.T.C. p/m dependent on experience