Dealer Network Administration

Byd South Africa; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive company is seeking a professional to handle dealer network administration. Responsibilities include executing administrative tasks, managing data reporting, and coordinating with stakeholders. Candidates should have a Bachelor's degree and at least 3 years of experience in automotive operations. The role requires strong communication and organizational skills, as well as proficiency in MS Excel and data visualization tools.

Qualifications

• Bachelor's degree in Business Administration, Automotive Management, or related field.
• Minimum 3 years in dealer network administration or automotive operations.
• Familiarity with NEV market trends and technologies.
• Proficiency in MS Excel, PowerPoint, and data visualization tools.
• Experience with CRM or dealer management systems is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Proven ability to manage multiple stakeholders and resolve conflicts effectively.

Responsibilities

• Execute all dealer-related administrative tasks promptly and accurately.
• Maintain up-to-date dealer records, agreements, and compliance documentation.
• Support onboarding processes for new dealers and ensure adherence to BYD standards.
• Collect, validate, and consolidate data from multiple sources.
• Prepare dashboards, charts, and reports for stakeholders.
• Monitor KPIs and provide insights to improve dealer performance.
• Serve as the primary liaison between BYD departments and dealer partners.
• Build and maintain strong relationships with dealer partners.
• Facilitate communication and resolve issues promptly.

Job description

Key Responsibilities

Administrative Excellence

Execute all dealer-related administrative tasks promptly and accurately.

Maintain up-to-date dealer records, agreements, and compliance documentation.

Support onboarding processes for new dealers and ensure adherence to BYD standards.

Data Management & Reporting

Collect, validate, and consolidate data from multiple sources (sales, inventory, service performance).

Prepare dashboards, charts, and reports for internal and external stakeholders.

Monitor KPIs and provide insights to improve dealer performance.

Stakeholder Coordination

Serve as the primary liaison between BYD departments (sales, marketing, finance, after‑sales) and dealer partners.

Build and maintain strong relationships with dealer partners and investors to ensure smooth operations.

Facilitate communication and resolve issues promptly to maintain trust and efficiency.

Industry & Product Knowledge

Maintain a strong understanding of dealer network structures and best practices.

Stay informed about BYD's NEV product portfolio and industry developments to provide accurate information and guidance.

Qualifications & Skills

Education: Bachelor's degree in Business Administration, Automotive Management, or related field.

Experience:

• Minimum 3 years in dealer network administration or automotive operations.
• Familiarity with NEV market trends and technologies.

Technical Skills:

• Proficiency in MS Excel, PowerPoint, and data visualization tools.
• Experience with CRM or dealer management systems is a plus.

Soft Skills:

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Proven ability to manage multiple stakeholders and resolve conflicts effectively.