Discovery Connect - Life Telesales Consultant - JHB- Sandton

Discovery; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Discovery Limited is seeking a Life Telesales Consultant based in JHB – Sandton to identify sales opportunities, handle inbound and outbound calls, and coordinate administration within the Discovery Connect Sales call centre.

You will report to the sales team leader; responsibilities include telephonic communication to members, general admin, achieving quality targets, and adhering to service level agreements.

Qualifications

• At least 1 year sales experience, preferably in an outbound telesales environment.
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

Responsibilities

• Communication to members telephonically via fax and email
• Attending to general administration
• Achieve quality target
• Adhering to service level agreements

Skills

Goal oriented

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Time management

Attention to detail

Quick learner

Fluent English/Afrikaans

Education

NQF5 and RE5 qualification

Tertiary qualification an advantage

Tools

PC literacy

Email

Word

Excel

Job description

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Discovery Connect - Life Telesales Consultant - JHB- Sandton

Business Unit: DCM Distribution

Function: Call Center / Contact Center

Date: 14 Oct 2026

Job Description

• Identifying sales opportunities.
• Answering inbound calls timeously and making required outbound calls
• Co-ordination of own administration
• Identifying sales opportunities

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Communication to members telephonically via fax and email
• Attending to general administration
• Achieve quality target
• Adhering to service level agreements

Personal attributes and skills

• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Sound Time Management
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• At least 1year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.