DC - Insure Telesales Consultant- Park Square

Discovery Limited; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Discovery Limited hosts a role in the Discovery Connect Sales call centre in Durban, focusing on telesales and client communication. The successful candidate will respond to inbound inquiries, perform outbound calls and manage related administrative tasks to drive sales opportunities.

Ideal applicants have 2+ years sales experience, knowledge of Discovery Insure products is a plus, and demonstrate goal orientation, resilience, and strong communication in English and Afrikaans.

Qualifications

• At least 2 years sales experience, preferably in an outbound telesales environment.
• Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage.

Responsibilities

• Communicate with members telephonically via fax and email.
• Attend to general administration.
• Achieve quality targets.
• Adhere to service level agreements.
• Identify sales opportunities.

Skills

Goal orientated

Self motivated

Pressure handling

Adapt to change

Persuasiveness

Time management

Attention to detail

Learn quickly

English/Afrikaans fluency

Job description

Select how often (in days) to receive an alert:

Business Unit: DCM Distribution

Function: Call Center / Contact Center

Date: 13 Oct 2026

Job Description

Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Maintaining accurate details and statistics of all queries

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader.

The successful individual will be required to conduct Discovery Insure telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Communication to members telephonically via fax and email
• Attending to general administration
• Achieve quality target
• Adhering to service level agreements

Personal attributes and skills

• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Sound Time Management
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• At least 2 years sales experience, preferably in an outbound telesales environment
• Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage