Data QA & Admin Associate

Scale Army Careers; South Africa; Remote; ZAR 250,000 - 420,000; Full time

Job summary

Scale Army Careers is seeking a Data QA & Admin Associate to support the accuracy of a government RFP data pipeline. The role involves validating information from government sites, researching public documents, and managing public records requests.

You will work with engineering to resolve issues and maintain high data quality. The position is fully remote (work from home) with standard US ET hours, requiring strong attention to detail and structured workflow discipline.

Qualifications

• 1+ years of experience in QA, admin support, or related data tasks.
• Experience following multi-step procedures with accuracy and consistency.
• Experience researching documents, validating records, and maintaining ledgers.

Responsibilities

• Manually review government issuer websites to identify new RFP opportunities.
• Monitor website changes, updated URLs, and data sources for pipeline adjustments.
• Create detailed tickets for engineering on changes, gaps, and discrepancies.
• Validate that new RFPs are accurately reflected in the internal system.
• Document blockers and issues, and communicate with the team via Slack.

Skills

Attention to detail

Navigate government websites

Document research

SOP adherence

Organizational skills

Slack communication

Job description

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is a fast-growing AI-driven technology company specializing in government procurement intelligence. The company operates a platform that collects and organizes government Request for Proposal (RFP) data, helping customers identify opportunities and compete for government contracts.

Role Overview

The Data QA & Admin Associate will support the quality and accuracy of a government RFP data pipeline by validating information from government websites, researching public documents, managing public records requests, and identifying issues that may affect data completeness. This role involves ongoing website monitoring, document retrieval, data validation, and collaboration with the engineering team to resolve issues. The ideal candidate is highly detail-oriented, organized, and comfortable following structured workflows while independently researching government websites and records. This individual should be proactive in identifying inconsistencies, documenting issues, and maintaining accurate information across the platform.

Location

Fully Remote (Work from Home) | 9:00 AM – 5:00 PM ET

Key Responsibilities

Website & Data Quality Assurance

• Manually review government issuer websites, including cities, counties, and public authorities, to identify new RFP opportunities and ensure none are missed.
• Monitor website changes, updated URLs, and new data sources that may require adjustments to the scraping pipeline.
• Create clear, detailed tickets for the engineering team regarding website changes, missing opportunities, and data discrepancies.
• Validate that newly published RFP opportunities are accurately reflected in the internal system.
• Identify recurring issues and patterns that may indicate gaps in data coverage.

Local Government Document Research

• Research and retrieve government documents, including budgets, Capital Improvement Plans (CIPs), council and board meeting minutes, agendas, and planning reports.
• Navigate city, county, school district, and government agency websites to locate relevant documents.
• Use website search functions, Google, agenda portals, document archives, and related public records to identify the most current versions of documents.
• Submit public records requests when required documents are not publicly available online.
• Follow up with government agency staff regarding outstanding requests, documenting responses, extensions, and denials.
• Upload retrieved documents into the internal system and maintain accurate records of research activities and request statuses.

Documentation & Process Adherence

• Follow established Standard Operating Procedures (SOPs), checklists, and best practices for website navigation and data management.
• Track and report daily tasks to maintain transparency and accountability.
• Communicate blockers, website issues, and unusual cases to the team through Slack.
• Identify opportunities to improve research workflows, data retrieval processes, and operational efficiency.

RFP Document Retrieval Support

• Assist with retrieving RFP documents from government procurement websites when additional support is needed.
• Identify and download the correct primary RFP documents from procurement portals.
• Support website logins, account setup, and CAPTCHA‑protected portals when access issues affect the team or scraping pipeline.

Qualifications

Experience

• 1+ years of experience in quality assurance, administrative support, or related roles involving repetitive tasks and data management.
• Experience following structured, multi‑step procedures while maintaining accuracy and consistency.
• Experience working with data validation, document research, or administrative workflows involving detailed record‑keeping.

Skills

• Strong attention to detail and ability to identify missing, incorrect, or inconsistent information.
• Ability to navigate government websites, including portals requiring account logins, CAPTCHAs, and file downloads.
• Ability to research and locate government documents across websites, archives, and public records.
• Ability to follow SOPs, checklists, and structured workflows accurately and consistently.
• Strong organizational skills and ability to manage tasks independently while meeting deadlines.
• Ability to document issues clearly and coordinate with engineering teams and government agency staff.
• Ability to use Slack to communicate blockers, website issues, and workflow updates.
• Methodical approach to data quality, document classification, and information accuracy.
• Proactive attitude toward identifying problems and recommending process improvements.
• Dependable approach to recurring responsibilities and daily output requirements.
• Willingness to learn new processes, take on challenges, and support team priorities.

What Success Looks Like

• Public records requests are submitted and followed up on promptly, with accurate and current statuses maintained for every open request.
• Document classification and retrieval errors remain low, with accuracy improving over time.
• Website changes, updated URLs, and new data sources are proactively identified to improve data coverage.
• Blockers, unusual cases, and technical issues are clearly communicated to the engineering team.
• Daily output targets are consistently met, with assigned work completed by agreed deadlines.

Opportunity

The Data QA & Admin Associate will have the opportunity to contribute directly to the accuracy and completeness of a government RFP data pipeline within a growing AI‑driven technology company. This role offers hands‑on experience with government procurement data, public records research, quality assurance, and structured operational workflows, with opportunities for professional growth and long‑term impact.