Data Platform Operations & Automation Specialist

picknpay; Cape Town; On-site; ZAR 520,000 - 900,000; Full time

Job summary

picknpay is seeking a Data Operations Specialist to support the stability, maintenance, and continuous improvement of our data and analytics platforms across SAP, Power BI, Snowflake, and AWS.

You will work with the Data Operations Team Lead, data engineers, analysts, and business stakeholders to resolve incidents, implement enhancements, and contribute to DataOps evolution for better monitoring and automation.

Qualifications

• Bachelor's degree or diploma in Information Systems, Computer Science, Data Engineering, or equivalent combination of education and experience.
• 2–5 years’ experience working with enterprise data or business intelligence platforms.
• Experience supporting or developing solutions in SAP BW, Snowflake, or similar data platforms.
• Experience with data integration, ETL processes, and analytics tools.
• Experience in an operational support or service delivery environment.
• Exposure to cloud platforms (e.g., AWS) and tools such as Power BI is advantageous.
• Retail industry experience is advantageous.
• Knowledge of SAP Line of Business Systems (ERP, CAR, CRM) is advantageous

Responsibilities

• Part of the Enterprise Data and Analytics team, responsible for supporting the operational maintenance and support of enterprise data platforms and analytics systems.
• Monitor data platforms, batch jobs, data pipelines and integrations to ensure availability and performance.
• Provide first- and second-line support for data platform incidents and service requests and perform root cause analysis.
• Contribute to DataOps practices, monitoring, automation and operational improvements.
• Collaborate with engineering, architecture, and business stakeholders to translate requirements into actions.

Skills

Data analysis

Incident management

Stakeholder communication

Data governance

Problem solving

Education

Bachelor's degree or diploma in Information Systems, Computer Science, Data Engineering

Tools

SAP BW

SAP BusinessObjects

SAP Data Services

SAP InfoSteward

Power BI

Snowflake

AWS

Analysis for Office

Job description

picknpay is seeking a Data Operations Specialist to support the stability, maintenance, and continuous improvement of our data and analytics platforms across SAP, Power BI, Snowflake, and AWS.

You will work with the Data Operations Team Lead, data engineers, analysts, and business stakeholders to resolve incidents, implement enhancements, and contribute to DataOps evolution for better monitoring and automation.