Data Integrations Specialist: Drive Client Success

ATS Client; Cape Town; On-site; ZAR 480,000 - 600,000; Full time

Job summary

ATS Client, a global leader in financial and insurance services, seeks a technically minded Data Integrations Specialist to join their Customer Success team in Cape Town.

Reporting to the Head of Customer Success, you will coordinate and support the delivery of travel data integrations, ensuring information flows accurately and in line with business requirements. This is an office-based role and not hybrid or remote.

Qualifications

• Experience in a customer success, implementation, operations, analytics, or similar environment.
• Technically minded with interest in data integration and system interchanges.
• Experience analyzing structured data, validating outputs and investigating data issues.
• Strong stakeholder engagement skills for technical and non-technical audiences.
• Experience gathering requirements, documenting processes and coordinating across stakeholders.
• Exposure to data integrations, APIs, XML, JSON, and GDS platforms; Jira or similar tools.
• Highly organized, detail-oriented, with ability to manage multiple projects and priorities.
• Proactive problem-solving with root-cause analysis and resolutions.
• Ability to document integration configurations and technical findings clearly.
• Understanding of data protection, compliance and information security principles.

Responsibilities

• Coordinate and support delivery of travel data integrations.
• Ensure information flows accurately and in line with business requirements.
• Act as a link between clients, internal technical teams and third‑party companies.

Skills

Customer success

Implementation

Operations

Analytics

Business analysis

Project management

Technical support

Systems coordination

Stakeholder engagement

Data integration

APIs

XML

JSON

GDS platforms

Jira

Tools

Jira

APIs

XML

JSON

GDS platforms

Job description

ATS Client, a global leader in financial and insurance services, seeks a technically minded Data Integrations Specialist to join their Customer Success team in Cape Town.

Reporting to the Head of Customer Success, you will coordinate and support the delivery of travel data integrations, ensuring information flows accurately and in line with business requirements. This is an office-based role and not hybrid or remote.