Data Centre Co-ordinator

Manpower Group; Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Manpower Group is seeking a skilled Data Centre Cable Technician to perform installation, decommissioning and testing of CAT5e, CAT6 and fibre cabling in a data centre environment. You will troubleshoot copper and fibre cabling with appropriate instruments and ensure compliance with SLAs.

The role requires 3+ years of cabling experience, knowledge of data centre environments, and the ability to work independently while being a strong team player.

Qualifications

• Good technical abilities
• Effective communication skills
• Proactive problem solver
• Ability to work independently
• Self-motivated
• Professional conduct under pressure
• Commitment to learning and development
• Swift response to critical situations
• Troubleshoot systems to identify root causes
• Implement corrective actions promptly
• Proficiency in Microsoft Office tools

Responsibilities

• Full installation & decommissioning of cables per customer requirements.
• Test and troubleshoot cabling using OTDR, Power Meter, Light Source and related equipment.
• Basic network understanding and issue troubleshooting.
• Configure and test Power Distribution Units (PDUs) and firmware updates.
• Execute Remote Hands requests for clients (reboots, patching, labeling).
• Work with wireless and fibre optics, including media conversion.
• Maintain SLA/MSA compliance and ensure uptime targets.
• Run scheduled jobs and perform data centre administrative tasks.
• Coordinate with support teams to maximize uptime and service quality.

Skills

Technical ability

Communication

Problem solving

Independence

Self-motivation

Professional conduct

Learning mindset

Response speed

Troubleshooting

Corrective actions

MS Office

Tools

Testing instruments

Job description

MAIN FUNCTIONS OF THE JOB

• Full installation & Decommissioning of communication cables in line with customer requirements (CAT5e, CAT6 and Fibre). This will include installing, testing and labelling new cables, uploading test results and documenting cable routes within stipulated SLA turnaround times
• Testing and troubleshooting cabling issues which will include CAT6, Singlemode & Multimode fibreoptic cabling with appropriate testing instruments, i.e. OTDR, Power Meter, Light Source, Copper & Coax testers, etc
• Basic network understanding and troubleshooting methods, Loopback testing on copper, fibre, SFP’s, etc
• Power Distribution Unit (In Rack PDU) configuration, physical installation, firmware updates and fault finding.
• Executing Remote Hands requests with or on behalf of clients, where the requirement may be to reboot servers, patching, labelling, auditing and/or Tape / Media swaps.
• Knowledge with working in the Wireless and PTP space. This will include the use of media conversion from fibre to copper and vice versa.
• Comply to working methods ensuring all SLA and MSA’s are achieved.
• Maintaining good working methods to ensure uptime of 99.99% of data cabling infrastructure.
• Run all scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager.
• Conduct administrative tasks to ensure efficient and organized data centre systems.
• Ensure work operations are carried out in an efficient and timely manner.
• Where necessary liaise with other support staff or teams to ensure uptime maximization and delivery of high-quality services.

Compliance:

• Maintain compliance in accordance with all relative policies and procedures.
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

Critical System Management:

• Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved and maintained.
• Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines.

SKILLS REQUIREMENT:

• Good technical abilities
• Effective communication skills, active listener – ability to understand requirements.
• Proactive problem solver, perform rapid and accurate assessments.
• Ability to work independently, as well as being a positive team player.
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience.
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures.
• Implement corrective actions promptly to mitigate the negative effects of system changes.
• Good Microsoft Office skills

QUALIFICATIONS AND EXPERIENCE:

• Minimum 3 years relevant cabling experience required.
• 5 years preferable.
• Good knowledge on Data Centre Environments preferable.
• Networking experience advantageous.
• Cabling and or Product certification advantageous.
• Proven working experience with copper and fibre optic testing instruments and equipment.

PLEASE NOTE ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.