Data Centre Co-ordinator

University of Fort Hare; Cape Town; On-site; ZAR 15,000 - 19,000; Full time

Job summary

University of Fort Hare in Cape Town is seeking a Data Centre Co-ordinator to maintain, install, decommission and coordinate interconnect cabling and PDU installations. You will support Remote Hands and Smart Hands requests and ensure high-quality services with SLA compliance.

The role requires robust cabling experience, data centre knowledge, and the ability to work independently or as part of a team while maintaining 99.99% uptime.

Qualifications

• Minimum 3 years relevant cabling experience.
• 5 years preferable.
• Good knowledge of Data Centre environments.
• Networking experience advantageous.
• Cabling and/or product certification advantageous.
• Proven experience with copper and fibre optic testing instruments.

Responsibilities

• Install and decommission cables per customer requirements (CAT5e, CAT6, Fibre).
• Test and label new cables, upload results and document routes within SLA.
• Test and troubleshoot cabling issues (CAT6, fibre) with testing instruments.
• Basic network understanding and loopback testing on copper, fibre, SFPs.
• Configure In Rack PDU, firmware updates and fault finding.
• Execute Remote Hands requests for rebooting servers, patching, labeling, auditing or Tape/Media swaps.
• Work in Wireless and PTP space; use media conversion between fibre and copper.
• Meet SLA and MSA requirements; maintain uptime.
• Run scheduled jobs per Infrastructure Supervisor / Data Centre Manager.
• Conduct administrative tasks to keep data centre systems organized.
• Liaise with other support staff to ensure uptime and high-quality services.

Skills

Technical skills

Communication

Problem solving

Independent work

Team player

Self-motivated

Professionalism

Troubleshooting

MS Office

Education

Cabling & Fibre Certification

Data Centre Basics

Networking Knowledge

Tools

OTDR

Power Meter

Light Source

Copper Tester

Coax Tester

Job description

R 15000 - R 19000 Annually Cost To Company

Our client based in Cape Town, Northern Suburbs is seeking a Data Centre Co-ordinator to join their team. The ideal candidate will be responsible for responsible for the efficient maintenance, installation, decommissioning and coordination of all Interconnect Cabling, Power Distribution Units installations, Remote Hands and Smart Hands support within the Data Centre, as well as for all Ad-Hoc client support requirements.

MAIN FUNCTIONS OF THE JOB

• Full installation & Decommissioning of communication cables in line with customer requirements (CAT5e, CAT6 and Fibre). This will include installing, testing and labelling new cables, uploading test results and documenting cable routes within stipulated SLA turnaround times
• Testing and troubleshooting cabling issues which will include CAT6, Singlemode & Multimode fibreoptic cabling with appropriate testing instruments, i.e. OTDR, Power Meter, Light Source, Copper & Coax testers, etc
• Basic network understanding and troubleshooting methods, Loopback testing on copper, fibre, SFP’s, etc
• Power Distribution Unit (In Rack PDU) configuration, physical installation, firmware updates and fault finding.
• Executing Remote Hands requests with or on behalf of clients, where the requirement may be to reboot servers, patching, labelling, auditing and/or Tape / Media swaps.
• Knowledge with working in the Wireless and PTP space. This will include the use of media conversion from fibre to copper and vice versa.
• Comply to working methods ensuring all SLA and MSA’s are achieved.
• Maintaining good working methods to ensure uptime of 99.99% of data cabling infrastructure.
• Run all scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager.
• Conduct administrative tasks to ensure efficient and organized data centre systems.
• Ensure work operations are carried out in an efficient and timely manner.
• Where necessary liaise with other support staff or teams to ensure uptime maximization and delivery of high-quality services.

MAIN FUNCTIONS OF THE JOB

• Full installation & Decommissioning of communication cables in line with customer requirements (CAT5e, CAT6 and Fibre). This will include installing, testing and labelling new cables, uploading test results and documenting cable routes within stipulated SLA turnaround times
• Testing and troubleshooting cabling issues which will include CAT6, Singlemode & Multimode fibreoptic cabling with appropriate testing instruments, i.e. OTDR, Power Meter, Light Source, Copper & Coax testers, etc
• Basic network understanding and troubleshooting methods, Loopback testing on copper, fibre, SFP’s, etc
• Power Distribution Unit (In Rack PDU) configuration, physical installation, firmware updates and fault finding.
• Executing Remote Hands requests with or on behalf of clients, where the requirement may be to reboot servers, patching, labelling, auditing and/or Tape / Media swaps.
• Knowledge with working in the Wireless and PTP space. This will include the use of media conversion from fibre to copper and vice versa.
• Comply to working methods ensuring all SLA and MSA’s are achieved.
• Maintaining good working methods to ensure uptime of 99.99% of data cabling infrastructure.
• Run all scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager.
• Conduct administrative tasks to ensure efficient and organized data centre systems.
• Ensure work operations are carried out in an efficient and timely manner.
• Where necessary liaise with other support staff or teams to ensure uptime maximization and delivery of high-quality services.

Compliance:

• Maintain compliance in accordance with all relative policies and procedures.
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

Critical System Management:

• Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved and maintained.
• Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines.

SKILLS REQUIREMENT:

• Good technical abilities
• Effective communication skills, active listener – ability to understand requirements.
• Proactive problem solver, perform rapid and accurate assessments.
• Ability to work independent, as well as being a positive team player.
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience.
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures.
• Implement corrective actions promptly to mitigate the negative effects of system changes.
• Good Microsoft Office skills

QUALIFICATIONS AND EXPERIENCE:

• Minimum 3 years relevant cabling experience required.
• 5 years preferable.
• Good knowledge on Data Centre Environments preferable.
• Networking experience advantageous.
• Cabling and or Product certification advantageous.
• Proven working experience with copper and fibre optic testing instruments and equipment.

PLEASE NOTE ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.